ConsultNet Technology Services and Solutions ยท 17 hours ago
Case Administrator- Chicago
Chicago, IL
Contract
Onsite
New Grad, Entry LevelConsultNet Technology Services and Solutions is a premier national provider of technology talent and solutions. They are seeking a Case Administrator responsible for managing arbitration cases from intake through closure, ensuring compliance with procedural requirements and service level agreements.
Human ResourcesInformation TechnologyStaffing Agency
Responsibilities
Manage case intake, including review of initial pleadings to ensure jurisdiction and procedural compliance
Process initial and subsequent pleadings, including answers, counterclaims, crossclaims, and third-party claims
Draft deficiency notices and coordinate reservice of claims when necessary
Monitor case-related reports and deadlines to ensure compliance with service level agreements
Maintain the motions calendar, solicit responses, and prepare documentation for timely submission to arbitrators
Support administrative processing of motions and substantive issues for panel consideration
Assess applicable fees and evaluate fee waiver requests
Review challenges to arbitrators, solicit responses, and make recommendations to management
Determine appropriate panel composition, generate arbitrator lists, review for conflicts, and update panels as needed
Coordinate replacement of arbitrators due to conflicts or unavailability
Utilize electronic docketing systems and online dispute resolution portals to process case activity
Conduct financial reviews of settled or withdrawn cases and hearing awards and close cases within established timeframes
Maintain accurate electronic and physical case files in accordance with established protocols
Provide customer service by responding to inquiries regarding arbitration procedures, case status, fees, and system usage
Prioritize workload effectively while meeting performance and deadline expectations
Qualification
Required
Manage case intake, including review of initial pleadings to ensure jurisdiction and procedural compliance
Process initial and subsequent pleadings, including answers, counterclaims, crossclaims, and third-party claims
Draft deficiency notices and coordinate reservice of claims when necessary
Monitor case-related reports and deadlines to ensure compliance with service level agreements
Maintain the motions calendar, solicit responses, and prepare documentation for timely submission to arbitrators
Support administrative processing of motions and substantive issues for panel consideration
Assess applicable fees and evaluate fee waiver requests
Review challenges to arbitrators, solicit responses, and make recommendations to management
Determine appropriate panel composition, generate arbitrator lists, review for conflicts, and update panels as needed
Coordinate replacement of arbitrators due to conflicts or unavailability
Utilize electronic docketing systems and online dispute resolution portals to process case activity
Conduct financial reviews of settled or withdrawn cases and hearing awards and close cases within established timeframes
Maintain accurate electronic and physical case files in accordance with established protocols
Provide customer service by responding to inquiries regarding arbitration procedures, case status, fees, and system usage
Prioritize workload effectively while meeting performance and deadline expectations
Company
ConsultNet Technology Services and Solutions
ConsultNet is a talent solutions company that helps businesses solve complex challenges by integrating talent, technology, and scalable delivery models.
Founded in 1996
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Marnie Nuttall
Chief Financial Officer
Company data provided by crunchbase