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Akkodis · 13 hours ago

Network Operations Engineer

Plano, TX

Contract

Onsite

Entry Level

$39/hr - $41/hr

1+ years exp

Akkodis is seeking a Network Operations Engineer for a 4-month contract in Plano, TX. The role involves supporting and maintaining technology, managing incidents, and ensuring the functionality of various platforms and devices.

Information Technology & Services

H1B Sponsor Likely

Hiring Manager

S PRATEEK

Responsibilities

Support and maintain technology

Document and maintain Asset Inventory Database

Manage incidents in the Enterprise Ticket system

Endpoints and Infrastructure (Poly)

Support Zoom and Zoom Room Platform - Upgrade and Manage Zoom Devices through the Dashboard

Support Digital Signage Platform

Perform Preventive Maintenance on technology

Perform User Acceptance Testing (UAT)

Perform On-call duty rotation

Perform After-hour and weekend Project work as needed

Perform Remote support of enterprise devices

Perform Remote support of fellow team members and other sites

Manage Vendor relationships

Operations Staff is to report On-Site Monday thru Friday (essential personnel)

Qualification

IT systemsInfrastructureIncident management toolsWindows 10ServiceNowAudio Visual experienceRoom control systemsDigital Sound ProcessingCloud video conferenceTechnical Operations experienceMobile device supportArchitecturalWiring Drawings

Required

High School Diploma, GED, or equivalent certification

At least 1 year of Technical Operations experience

At least 1 year of experience with IT systems and infrastructure

At least 1 year of experience with desktop platforms and operating systems

At least 1 year of with incident management and reporting tools

Preferred

Bachelor's Degree in Business, Information Systems, Computer Science

1+ year of experience with defining, implementing, and leveraging process (change, incident, problem) management functions

1+ year of experience with ServiceNow

2+ years of experience with Windows 10/

2 + years of Audio Visual experience

1+ year of experience with Architectural and Wiring Drawings

1+ year of experience in room control systems (Crestron or AMX)

1+ year of experience with Audio Digital Sound Processing, Digital Sound Consoles, or Digital Lighting Consoles

1+ year of experience with Cloud based video conference platforms

1+ year of mobile device support

Company

Akkodis

Glassdoor3.3

Akkodis provides digital engineering solutions for sustainable and innovative industries.

Zug, Zug, CHE

10001+ employees

https://www.akkodis.com

H1B Sponsorship

Akkodis has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (141)

2024 (121)

2023 (67)