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CHN Housing Partners · 1 day ago

Manager of Community Building and Engagement

Cleveland, OH

Full-time

Onsite

Mid, Senior Level

$62K/yr - $66K/yr

5+ years exp

CHN Housing Partners is a growing non-profit organization based in Cleveland, Ohio, focused on affordable housing and community development. The Manager of Community Building and Engagement will enhance connections between residents and the organization while developing strategies to empower resident leaders and strengthen community ties.

CommunitiesLendingReal Estate

Responsibilities

Work with organizational leadership to develop, implement, and evaluate a comprehensive community development strategy for resident engagement and leadership

Cultivate and expand working relationships and partnerships with CHN departments, agencies, and organizations

Develop resources, coordinate and lead workshops/trainings and events, and/or identify and oversee consultants to assist with direct delivery of programming

Supervise one full time staff member and together oversee and implement a variety of programs and support services which will include interns and volunteers to deliver quality services to the CHN community

Act as a liaison between residents and internal teams, elevating resident concerns and insights

Work with organizational leadership and residents to plan, develop, implement, track and report on CB&E’s annual goals

Manage CHN’s Resident Engagement Council ensuring a connection between CHN’s Board of Directors and the Lease Purchase residents

Track and analyze key engagement metrics for internal insights, funder reporting, and grant proposals

Establish methods of gathering resident feedback (surveys, listening sessions, focus groups) and partner with program leadership to translate that feedback into actionable improvements

Work with department leadership to establish and manage the overall CB&E budget

Qualification

Community organizingProgram developmentProject managementData managementLeadershipCultural competenceCommunication skillsCreative problem-solving

Required

Bachelor's degree

A minimum of 5-7 years of relevant experience in community organizing, resident services, social work, and/or related field

Demonstrated leadership and program building success, including in effective management of programs with multiple moving parts, including a track record for developing and executing effective coalitions and campaigns

Demonstrated ability to network, build internal and external relationships, and mobilize coalitions

A track record of showing initiative and creative problem-solving skills

Strong cultural competence in working with and within diverse communities, and a commitment to equity and inclusion as fundamental elements of community programming

Exceptional communication skills; experience with training, leading workshops, and/or other forms of public speaking

Willingness to travel locally and regionally