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Paychex · 10 hours ago

Learning Instructor

Cincinnati, OH

Contract

Onsite

Entry, Mid Level

$23.09/hr - $36.28/hr

2+ years exp

Paychex is a leading provider of HR, payroll, and benefits solutions for American businesses. The Learning Instructor role is responsible for developing and facilitating learning and development programs to enhance new hire retention and employee productivity, collaborating with leadership to ensure program relevance and effectiveness.

AccountingBookkeeping and PayrollFinancial ServicesHuman ResourcesSoftware

Responsibilities

Responsible for effectively developing and facilitating learning & development programs that drive new hire retention and employee productivity to meet business unit metrics. Increase the knowledge of new hire participants, inspect & validate the proficiency and execution of key processes, skills and tools required to execute at or above new hire key performance metrics

Responsible for Instructor Led Training (ILT) and/or Virtual Instructor Led Training (VILT) tasks and facilitation, as well as report out on participant retention, performance against KPIs, and skills proficiency to leadership

Works in partnership with Learning & Development Operations to develop and maintain high-quality ILT and VILT facilitation materials including agendas, lesson plans, coaching call decks all other program materials required to execute an effective learning program

Responsible for leading cohort participants to required performance levels, identify potential concerns and/or barriers to performance and work in partnership with leadership to coach, correct and increase proficiency in a timely manner to ensure cohort & business objectives are met

Collaborates with internal L&D partners such as Project Managers, Learning Designers, & Content Curators to ensure all program materials are relevant to the business unit strategies and meet the effectiveness standards of program facilitation

Maintain a consistent presence via in-person and virtual observations to review employee performance and provide timely leadership feedback process execution and development opportunities, as well as coaching recommendations

Participate in leadership meetings and applicable training programs and events to provide insights on learning opportunities, make effective recommendations for employee proficiency improvements, and maintain relevancy to industry trigger events and competitive positioning

Other duties as assigned

Qualification

Sales ExperienceService ExperienceTraining ExperienceBachelor's DegreeB2B SalesConsultative ManagementRelationship ManagementProspectingPipeline ManagementNetworking