Merlin Entertainments · 1 day ago
Guest Experience Host
North Richland Hills, TX
Part-time
Onsite
New Grad, Entry Level
$14/hr - $14/hr
0+ years expMerlin Entertainments is a global leader in location-based family entertainment, seeking a Guest Experience Host to engage with guests in magical and memorable ways. The role involves delivering outstanding guest service, leading educational programs, and ensuring a safe and enjoyable environment for visitors.
Digital EntertainmentLeisureMedia and EntertainmentTourism
Responsibilities
Delivering outstanding guest service with enthusiasm, energy, and that signature Merlin sparkle
Bringing educational programs to life with fun facts, hands-on experiences, and engaging storytelling
Keeping guests entertained and informed while ensuring a safe and enjoyable environment for everyone
Ensuring all public areas and learning spaces are tidy, welcoming, and stocked with everything needed to create great experiences
Following opening and closing procedures to make sure every day runs as smoothly as your favorite magic trick
Upholding our high standards of Health, Safety & Security — because safe fun is the best kind of fun!
Qualification
Required
6 months – 1 year experience working in attractions, entertainment, or customer service-based positions preferred
Fun, dynamic, and friendly personality
Excellent communication, listening, and motivational skills
Able to work in areas with loud noises and confined spaces
Self-motivated, able to work independently or as part of a team
Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays, and special events
Benefits
Flexible hours.
30% discount in the retail store.
Merlin Magic Pass which gives you free admission to Merlin attractions worldwide.
Competitive 401K.
Discounts through the Merlin Marketplace Website – on almost anything you buy online.
FUN working environment and much more!
Company
Merlin Entertainments
Merlin Entertainments is the largest European entertainments company operating in Europe. It is a sub-organization of Blackstone Group.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
CVC Capital Partners
2019-06-28Acquired
2013-11-13IPO
2010-06-24Private Equity
Leadership Team
Fiona Eastwood
Chief Executive Officer
Graeme Johnson
Global VP, People & Culture
Recent News
The Orlando Sentinel
2025-11-27
Company data provided by crunchbase