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State of Florida · 1 day ago

GOVERNMENT OPERATIONS CONSULTANT II - 64085561

Tallahassee, FL

Full-time

Onsite

Entry Level

$45K/yr - $45K/yr

2+ years exp

The State of Florida is seeking a Government Operations Consultant II for the Department of Health. The role involves managing expert witness cases, processing invoices, and maintaining an organized tracking system for cases, ensuring compliance with relevant regulations.

Government Administration

Responsibilities

Receive the intake of cases that require an expert opinion

Reviews the cases to determine the applicable specialty and procedure(s); contacts an expert witness; makes arrangements for review of cases; requests the necessary authorizations in advance; prepares cover letter, including questions indicated by the reviewing attorney or consultant and any other pertinent information which will assist the expert in reviewing the case; and securely emails the investigative files, including applicable exhibits, i.e., x-rays, audio, video, photographs, etc

Processes supplemental requests from expert to obtain missing or additional information; prepares and submits the request form to the appropriate field office; updates the complaint status and activity codes accordingly

File incoming correspondence and supplemental records in the case file and forward such records to experts if pertinent and applicable

Incumbent is responsible for processing invoices for expert witnesses incurred for the Prosecution Services Unit; ensuring compliance with Section 215.422, F.S. and Chapter 3A-24, F.A.C., by coding the invoice to the appropriate board office, obtaining approval and submitting to Finance & Accounting within 5 working days; Creating and processing purchase orders through My Florida Market Place; tracking purchase orders and expenses; coordinating with vendors to register with My Florida Market Place

Maintain and manage an organized tracking system of cases submitted to expert witnesses; Collect, evaluate and analyze data; document work flow to improve operational flow of the Expert Witness team

Manages quality and timeliness of expert opinion processing based on minimum standards

Directs or responds to telephone/email inquiries received within the section from either expert witnesses, general public, complainants, Subject’s and/or Subject’s counsel concerning disciplinary cases

Other duties as assigned

Qualification

Data analysisCase tracking systemMicrosoft OfficeAdobeDocument preparationIndependenceAttention to detailProblem-solvingEffective communicationOrganizational skills

Required

Knowledge of the techniques for handling complaints and dealing with the public

Ability to compile, organize and analyze data and create reports

Ability to work independently

Ability to maintain confidentiality

Ability to understand and apply Florida Statutes, rules, policies and procedures for licensing and regulation of professionals and facilities, and consumer protection

Ability to determine work priorities, multitask and ensure proper completion of work assignments in a timely manner

Ability to learn to use a case tracking system

Ability to communicate effectively, establish and maintain effective working relationships with others

High school diploma or equivalent

2 years administrative experience to include Microsoft Office, Adobe, data entry, and document preparation