TotalEnergies · 11 hours ago
Site IT Lead
New Jersey, United States
Full-time
Onsite
Senior Level
7+ years expTotalEnergies is seeking a Site IT Lead responsible for leading and managing the IT Services and team to ensure the efficient operation of the company's IT infrastructure. The role involves coordinating IT services, providing technical support, and ensuring compliance with IT policies and procedures.
Clean EnergyEnergyRenewable EnergySustainabilityTransportationVenture Capital
Responsibilities
Coordinate and Support the IT Proximity Service to ensure efficient operation of the company's IT infrastructure and end user computing environment
Provide input for developing IT policies and procedures to ensure data security and compliance
Oversee the installation, configuration, and maintenance of hardware and software systems in our enterprise and lab environments
Provide 1st and 2nd level technical support to end users, ensuring proper functionality and adherence to corporate standards
Promote and follow the IT processes, procedures, and policies within the LBU as well as TGITS
Collaborate with the management team within the Local Business Unit and IT. Establish regular meetings (target weekly) with site management to document priorities, IT needs and to review IT Services. Communicate those priorities with Central IT managers to determine IT action plan(s)
Provide onsite IT support during crises as directed by local management. (Example: Power Outage due to bad weather or major IT interruption)
Ensure that the IT Inventory (PC’s, mobile phones, TIM Devices, LAN/WAN, Printer) maintained via standard TotalEnergies CMDB
Coordinate the delivery of Cyber Security efforts as it relates to the enterprise and lab environments. Take ownership of site cyber security audit action items as required. Server as the L-eCSO (Local-Enterprise Cyber Security Officer) and work directly with the MS Branch DSI as well as the US Central L-eCSO
Complete all the required training and participate in cyber security efforts as well as maintaining a safe and secure work environment
Produce IT status reports and KPI’s as required to ensure visibility of IT activities at the site
Actively contribute and participate in fire, cyber security and crisis event drills and incidents
Ensure end user devices, infrastructure, and applications are compliant (Obsolescence & Patching)
Contribute to the first diagnosis in the event of incidents to facilitate support by TGITS
Understand and apply the operating methods for managing escalations
Ensure that all incidents and service requests for the site are resolved. Define action plans as required to resolve issues and move projects forward
Ensure the proper deployment of IT projects within the affiliate
Contribute to the Long-Term Plan IT budget process
Ensure that OPEX and CAPEX budget for IT is respected
Consider projects and the local impact on local IT budgets
Qualification
Required
Technical experience with a broad working knowledge of workstations, operating systems and application software
Ability to communicate regularly with customers to ensure satisfaction and escalate problems to other IT groups or management as needed
Ability to work closely with regional IT groups, business units, and vendors to support initiatives and solutions
Ability to work under minimal supervision and solve operational problems independently, quickly and completely
Responsible for simple project components; is a key contributor to projects and is critical to project success
Ensures that appropriate management is apprised of project status
Coordinate and Support the IT Proximity Service to ensure efficient operation of the company's IT infrastructure and end user computing environment
Provide input for developing IT policies and procedures to ensure data security and compliance
Oversee the installation, configuration, and maintenance of hardware and software systems in our enterprise and lab environments
Provide 1st and 2nd level technical support to end users, ensuring proper functionality and adherence to corporate standards
Promote and follow the IT processes, procedures, and policies within the LBU as well as TGITS
Collaborate with the management team within the Local Business Unit and IT
Establish regular meetings (target weekly) with site management to document priorities, IT needs and to review IT Services
Communicate those priorities with Central IT managers to determine IT action plan(s)
Provide onsite IT support during crises as directed by local management
Ensure that the IT Inventory (PC's, mobile phones, TIM Devices, LAN/WAN, Printer) maintained via standard TotalEnergies CMDB
Coordinate the delivery of Cyber Security efforts as it relates to the enterprise and lab environments
Take ownership of site cyber security audit action items as required
Serve as the L-eCSO (Local-Enterprise Cyber Security Officer) and work directly with the MS Branch DSI as well as the US Central L-eCSO
Complete all the required training and participate in cyber security efforts as well as maintaining a safe and secure work environment
Produce IT status reports and KPI's as required to ensure visibility of IT activities at the site
Actively contribute and participate in fire, cyber security and crisis event drills and incidents
Ensure end user devices, infrastructure, and applications are compliant (Obsolescence & Patching)
Contribute to the first diagnosis in the event of incidents to facilitate support by TGITS
Understand and apply the operating methods for managing escalations
Ensure that all incidents and service requests for the site are resolved
Define action plans as required to resolve issues and move projects forward
Ensure the proper deployment of IT projects within the affiliate
Contribute to the Long-Term Plan IT budget process
Ensure that OPEX and CAPEX budget for IT is respected
Consider projects and the local impact on local IT budgets
Customer service oriented, excellent written and verbal communications skills, ability to multi-task, work well with others
College degree or equivalent work experience
Preferably, a bachelor's degree in information systems
Minimum 7 years of experience with end user and infrastructure support in office environments
Knowledge of Voice Services, Video Conference, Printing, PC hardware and software, Microsoft operating systems, Intune & SCCM, productivity tools, data security, Active Directory user and computer management, networking essentials, and Microsoft365 applications (TEAMS, Outlook, OneDrive, SharePoint, Power BI, PowerApps, Forms)
Excellent English speaking and writing proficiency
French speaking /comprehension is a plus
24/7 Availability
Preferred
Knowledge of fiber optic, Ethernet Cable testing and troubleshooting preferred
Experience with ServiceNow help desk software and ITIL Methodology is preferred
Company
TotalEnergies
Have you ever thought of offering your skills and expertise to a multinational company? Give your best to better energy and make the commitment with TotalEnergies.
10001+ employees
H1B Sponsorship
TotalEnergies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2023 (1)
2022 (1)
2021 (2)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
unknown2023-05-30Acquired
2016-09-16Undisclosed
Leadership Team
Antoine Delafargue
Vice President, Distributed Generation
Benoit Savattier
M&A Director - Gas, Renewables and Power branch
Recent News
Business Standard India
2025-11-15
2025-10-14
2025-04-15
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