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Chase · 1 day ago

Senior Associate, Card Product Small Business

201 N Walnut St, Wilmington, DE, 19801, US

Full-time

Onsite

Mid, Senior Level

$100K/yr - $150K/yr

5+ years exp

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. As a Senior Product Associate in the Small Business team, you will be responsible for development and management of innovative benefits that enhance customer experience and drive business growth.

BankingFinancial Services

Responsibilities

Develop and execute product strategies that align with Small Business Card’s vision and goals

Conduct market research and analyze customer feedback to identify opportunities for enhancements and new offerings

Lead product development initiatives from concept to launch, ensuring timely delivery and high-quality standards

Define new features, gather requirements and create user stories for back-end and front-end services

Define and monitor performance, identify enhancements and create remediation plans

Communicate product vision and updates to internal teams and external partners

Manage product backlog, ensure agile metrics, and support production, issue resolution and prioritization

Stay informed about industry trends and competitor activities to maintain a competitive edge

Collaborate with cross-functional partners to ensure a strong risk and controls environment

Qualification

Product managementFinancial services experienceAgile software developmentMarket researchAPI knowledgeCustomer needs understandingRisk managementStakeholder influenceEngineering practicesStrategic thinkingCollaboration skills