Bilingual Customer Service Representative jobs in United States
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S&S Activewear · 1 day ago

Bilingual Customer Service Representative

positionBolingbrook, IL
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$16.83/hr - $16.83/hr

S&S Activewear is a leading North American distributor of imprintable apparel. They are seeking Bilingual Customer Service Representatives to provide excellent customer service by answering calls and problem solving to help customers meet their needs.

ApparelFashionLifestyle
badNo H1Bnote
Hiring Manager
Khaerlos A.
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Responsibilities

Accurately process transactions and educate customers on products and services via telephone
Responsible for maintaining a high level of professionalism and working to establish a positive rapport with internal and external customers
Offer basic troubleshooting for customers including product knowledge, recommendations, and website navigation
Consistently meet department KPIs, deadlines and goals
Adhere to provided schedule based on forecasted phone volumes
Any additional duties assigned by management

Qualification

Customer service experienceBilingual (English/Spanish)Microsoft Office proficiencyBasic math skillsMulti-tasking abilityData drivenCommitment to learningCommunication skillsDetail orientedPositive attitudeResults oriented

Required

Strong verbal and written communication skills within a customer service role
Must be proficient or above in Microsoft Office
Must have basic math skills
Ability to multi-task and be detail oriented
Excellent attitude and attendance/punctuality
Data driven and comfortable in environment with heavy emphasis on customer service and satisfaction metrics
Results oriented with a strong sense of accountability and urgency
Commitment to learning and individual development
Bilingual (English / Spanish) - fluent in both verbal and written forms

Benefits

Vacation
Personal, and Sick time
Medical, Dental, Vision, Life Insurance, and Disability coverage
Flexible Spending Accounts
401(k) plan
Discounts on brand‑name apparel
Fun employee events
Meaningful opportunities for growth and advancement

Company

S&S Activewear

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S&S Activewear is a leading, technology-enabled apparel and accessory distributor in the US and Canada, with 4M+ sq ft of warehouse space.
dateFounded in 1988
location
Bolingbrook, Illinois, USA
people-size1001-5000 employees
web-link
https://www.ssactivewear.com

Funding

Current Stage
Late Stage
Total Funding
unknown
2021-01-20Acquired

Leadership Team

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Christopher Kodosky
Chief Financial Officer (CFO)
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Alaina Brooks
Chief Legal Officer
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Recent News

thefly.com
Gildan Activewear selects S&S Activewear as wholesale distributor
2025-08-08
PR Newswire
ASI Releases 2025 Counselor State of the Industry Report: Promo Sales, Tariffs, Tech and Market Trends
2025-08-07
Gildan Activewear, Inc.
Gildan Names S&S Activewear as Exclusive Wholesale Distributor for American Apparel® in the U.S.
2025-08-06
Company data provided by crunchbase