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Leaf Home · 16 hours ago

Quality Control Specialist

Summerville, SC

Full-time

Onsite

Entry, Mid Level

2+ years exp

Leaf Home is focused on maintaining high-quality standards in their operations, and they are seeking a Quality Control Field Specialist to oversee quality control programs and inspection frameworks. This role involves conducting inspections, leading non-conformance management, and collaborating with leadership to enhance installation quality and performance.

Consumer Goods

No H1B

Responsibilities

Own and maintain quality control standards, inspection protocols, and documentation requirements across warehouse and field operations

Conduct and oversee field and warehouse inspections; analyze findings, identify trends, and determine corrective actions to prevent repeat issues

Lead non-conformance management, including root cause analysis, corrective action planning, and follow-up validation

Partner with Installation and Quality Control leadership to improve material handling, job readiness, and installation execution quality

Evaluate installer and crew performance using inspection data; provide structured feedback, recommendations, and retraining guidance

Develop and support quality-focused training initiatives for installers and installation partners, including onboarding and ongoing skill development

Monitor and report on quality metrics, rework rates, service trends, and compliance outcomes; present insights to leadership

Ensure quality procedures align with safety standards and company policies; identify risks and escalate systemic issues proactively

Qualification

Quality control standardsInspection protocolsRoot cause analysisCRM proficiencyOSHA compliance knowledgeAnalytical skillsIndependent judgmentMicrosoft Office SuiteDocumentation skillsCommunication skills