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Ghirardelli Chocolate Company · 1 day ago

Business Development Manager, Northwest

Washington, United States

Full-time

Hybrid

Mid Level

$95K/yr - $123K/yr

3+ years exp

Ghirardelli Chocolate Company is seeking a Business Development Manager for the Northwest region to manage their Specialty Coffee Business and enhance sales with key accounts. The role involves direct account selling, fostering relationships, and achieving sales targets while overseeing the premium professional products line for foodservice and specialty coffee applications.

Consumer GoodsFood and BeverageManufacturing

Hiring Manager

Shelbi Di Luca

Responsibilities

Manage the everyday Specialty Coffee Business (Distribution, Roasters, and End Users) in the Northwest Area States (WA, OR, ID, & AK) and to increase sales with Specialty Coffee Accounts under the direction of the Regional Manager

Engage End users, Regional Chain Accounts and Broadline Distributors in the Foodservice Channel on behalf of Ghirardelli, and perform administrative responsibilities related to the execution of sales (orders, shipments ,customer service, Invoicing, credit/Payment, other)

Oversee Ghirardelli’s premium professional products line of Chocolates & Cocoas, Sauces, Frappe Powders, Sweet Ground Chocolate, Double Chocolate Hot Cocoa, and all other Ghirardelli professional products for the region

Achieve the sales budget, account targets, trade promotion budget, forecasting targets, expense management, and achieving sales priorities through direct account selling of all foodservice products

Customer communications, trade funds management, forecasting, and accountability for volume, profit, and account execution

Act as a champion of the Ghirardelli premium brand name with the customer, enhancing the Ghirardelli premium image through appropriate pricing, promotional, and advertising activities

Be responsible for all E-Commerce activities within the Northwest Region, NW Area (WA, OR, ID, & AK)

Achieve sales budget

Achieve foodservice/specialty coffee sales priorities

Penetrate key foodservice and specialty coffee account customers:

Actively prospect for new sales opportunities with key accounts in both foodservice and specialty coffee

Maintain and build existing accounts through value based selling and relationship building

Look for new opportunities to leverage Ghirardelli professional products with existing accounts in specialty coffee and foodservice

Enhance the brand awareness at the store level with POS etc. and account specific marketing activities

Create long-term business relationships and foster a sustainable competitive advantage for Ghirardelli

Opportunistically present products created by Ghirardelli’s bakery partners that are “Made With” Ghirardelli chocolate

Coordinate account call coverage and execution with Region Manager

Product selling focus will emphasize Ghirardelli’s core professional products

Spend trade funds within budget and ensure efficiency through ROI analysis

Demonstrate passion, commitment and integrity in all activities

Treat confidential information as such

Take both a top-line and bottom-line perspective on all issues

Collaborate effectively across all functions

Report sales and prepare category reviews/business reviews for key accounts as needed

Travel to account locations as needed

Collect competitive activity on an ongoing basis and be a category expert

Be prepared for Ad Hoc tasks and projects helping as needed

Ability to increase responsibility or expand geographical coverage as needed

Strong foodservice key account sales & marketing abilities

Self-motivated to succeed

Clear oral and written communication skills

Demonstrated ability in public speaking and making effective customer presentations

High level of follow-up, availability, and responsiveness to internal and external partners

Good organizational and time management skills

Strong analytical and computer skills (Excel, PowerPoint, Outlook, Word and ability to utilize, search and navigate on the Internet)

Experience with forecasting software and promotional planning/deduction management systems, promotional product spending, travel and entertainment expense management

Extensive knowledge and experience with the foodservice channel and/or customers

Preferred exposure to eCommerce responsibilities in Amazon

Qualification

Foodservice sales experienceE-Commerce managementKey account managementAnalytical skillsPublic speakingCommunication skillsOrganizational skillsTime managementSelf-motivatedCollaboration

Required

Manage the everyday Specialty Coffee Business (Distribution, Roasters, and End Users) in the Northwest Area States (WA, OR, ID, & AK)

Increase sales with Specialty Coffee Accounts under the direction of the Regional Manager

Engage End users, Regional Chain Accounts and Broadline Distributors in the Foodservice Channel

Perform administrative responsibilities related to the execution of sales (orders, shipments, customer service, Invoicing, credit/Payment, other)