ServiceNow · 15 hours ago
Technical Accelerator Analyst
Orlando, FL
Full-time
Hybrid
New Grad, Entry Level
0+ years expServiceNow is a global market leader in innovative AI-enhanced technology, seeking a Technical Accelerator Analyst as part of their new team in Orlando. This role involves supporting customer engagements and assisting in the adoption of ServiceNow products to unlock business value and accelerate digital transformation.
Agentic AIBusiness Process Automation (BPA)Cloud ManagementEnterprise SoftwareRobotic Process Automation (RPA)SaaS
No H1B
Responsibilities
Assist in preparing for the delivery of one or more offerings from our portfolio of Impact accelerators to our customers remotely
Assist with the development of new offerings for our Technical Accelerators portfolio
Assist in preparing client-facing and internal deliverables that are technology-related
Assist with the coordination of customer meetings
Monitor internal processes and assist with the identification of process improvement opportunities
Understands business and technical problems addressed by the Impact product (security, upgrades, etc.)
Develop and maintain strong working relationships with Impact staff and TAS members
Qualification
Required
0 -1 years' experience as part of a professional services organization; or equivalent education/experience
Excellent written, verbal communication, and presentation skills with the ability to clearly articulate solutions to complex technical problems
Passion and curiosity about technology, and a relentless hunger for learning
Loves to win as a team and work efficiently in a collaborative environment
A desire to contribute to our best place to work where everyone can be their best self and feel an amazing sense of belonging
Strong personal commitment to quality and customer satisfaction
Have a hungry and humble mindset; and proactively seek help when challenges arise
This role is not eligible for employment-based sponsorship
This role is not eligible for relocation
Preferred
Preferred education - Bachelor's in Computer Science, STEM related field. AI/ML course work is an additional bonus
Company
ServiceNow
ServiceNow is an AI platform that delivers IT operations, field service management and app engine solutions.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$83.7MKey Investors
Sequoia CapitalJMI Equity
2022-12-09Post Ipo Equity
2012-07-29IPO
2012-03-20Private Equity· $10.98M
Leadership Team
Bill McDermott
Chairman and CEO
Pat Casey
Chief Technology Officer & EVP of DevOps
Recent News
2026-01-07
Company data provided by crunchbase