PanAgora Asset Management · 4 weeks ago
Senior Executive Technology Support Consultant
MA Boston - Federal St
Full-time
Onsite
Mid, Senior Level
$100K/yr - $142K/yr
5+ years expPanAgora Asset Management is committed to transforming financial lives by empowering their employees. The Senior Executive Technology Support Consultant provides high-level technical support to advisors and executives, ensuring seamless operation of technology in a high-visibility investment center.
FinanceFinancial Services
Responsibilities
Provide hands-on, concierge IT support for advisors, staff, and C-Suite Executives in a high-traffic environment
Respond quickly and calmly to issues impacting executive meetings, client presentations, digital signage, and communications tools
Proactively support VIP visits, client events, and executive or advisor presentations, including pre-testing rooms and technology
Support and maintain onsite technology and systems including laptops/desktops, mobile devices, iPads, printers, conference room AV, and video conferencing equipment
Partner with corporate IT to maintain compliance with enterprise security standards, policies, and toolsets
Monitor system health and drive improvements that increase reliability, reduce risk, and enhance the client experience
Set up, test, and support technology for client meetings and events, ensuring high-quality connectivity and AV performance
Maintain digital experience tools and marketing displays, ensuring content accuracy, performance, and visual quality
Document incidents, resolutions, and improvement recommendations
Assist with onboarding and training for new staff on tools, security protocols, and technology best practices
Translate technical topics into clear, non-technical communication for executives and advisors
Handle sensitive and confidential information with discretion and sound judgment
Qualification
Required
Associate's degree in IT, Computer Science, or related field (or equivalent experience)
Executive presence and communication (written and verbal) with a refined, business-appropriate appearance and demeanor
5+ years of IT support experience, ideally in financial services, professional services, or other client-facing corporate environments
Strong executive support background
Deep experience supporting: Windows, macOS, Apple iOS, Android, Microsoft 365 and Microsoft Teams, Jamf, Intune, ServiceNow, Networking fundamentals, desktop systems, collaboration tools, and AV technologies
Excellent troubleshooting skills, strong urgency, and clear ownership through resolution
Preferred
Service-first mindset with strong discretion and confidentiality
Calm, resourceful, and proactive under pressure, especially during live meetings and events
High emotional intelligence with the ability to adapt communication style and build trust quickly
Strong organization and follow-through while balancing multiple priorities
Benefits
Medical, dental, vision and life insurance
Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
Tuition reimbursement up to $5,250/year
Business-casual environment that includes the option to wear jeans
Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
Paid volunteer time — 16 hours per calendar year
Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
Business Resource Groups (BRGs) – BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.
Company
PanAgora Asset Management
PanAgora Asset Management is a quantitative investment manager whose proprietary approach is designed to capitalize on inefficiencies across market cycles and to deliver relative and absolute returns through distinct and innovative equity, multi-asset and risk premia strategies.
51-200 employees
H1B Sponsorship
PanAgora Asset Management has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (1)
2023 (1)
2022 (5)
2021 (1)
Funding
Current Stage
Growth StageLeadership Team
Eric Hevering Sorensen
CEO
Recent News
2025-10-31
2025-08-14
2025-07-04
Company data provided by crunchbase