LanceSoft, Inc. ยท 7 hours ago
Field Service Technician
LanceSoft, Inc. is seeking a Field Service Technician to work under the supervision of the Field Service Manager. The role involves installation, maintenance, servicing, and testing of high-quality medical device systems, requiring up to 80% domestic travel.
Responsibilities
Primary responsibility is to perform proper system installation, conduct system hardware and/or software upgrades, handle service repair calls, and complete regularly scheduled preventive maintenance service on medical systems
Provide complete and accurate service records for submittal to Quality Management System
Efficiently manage work related travel and relevant communication based on weekly schedule set forth by Field Service Manager
Provide accurate and regular business expense reports, adhering to Company policy
Support all Company initiatives as identified by management and in support of Quality Management Systems (QMS), Environmental Management Systems (EMS), and other regulatory requirements
Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, company policies, operating procedures, processes, and task assignments
Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors
Performs other related duties and responsibilities, on occasion, as assigned
Qualification
Required
Associates or technical degree required (or relevant experience)
Exceptional troubleshooting ability
Physical ability to lift 50 pounds
Mechanical assembly, able to work with tools
Strong organizational and follow-up skills
Ability to interface with multiple groups in the organization to resolve service issues
Overall positive and optimistic attitude
Works well independently
Ability to work in a highly matrixed and geographically diverse business environment
Ability to work within a team and as an individual contributor in a fast-paced, changing environment
Ability to leverage and/or engage others to accomplish projects
Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization
Multitasks, prioritizes and meets deadlines in timely manner
Ability to maintain regular and predictable attendance
Occasional overtime is a requirement of this position
Preferred
Bachelors degree in Biomedical Engineering
Previous experience in a medical device company
Technical writing skills are a plus
Experience working in a broader enterprise/cross-division business unit model
Company
LanceSoft, Inc.
Established in 2000, LanceSoft is a pioneer in delivering top-notch Global Workforce Solutions and IT Services to a diverse clientele.
H1B Sponsorship
LanceSoft, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (55)
2024 (32)
2023 (23)
2022 (25)
2021 (60)
2020 (80)
Funding
Current Stage
Late StageCompany data provided by crunchbase