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Texas Health and Human Services · 20 hours ago

OADRC Systems Analyst

Austin, TX

Contract

Hybrid

Mid, Senior Level

$5,098.66/mo - $5,833/mo

4+ years exp

Texas Health and Human Services is committed to creating a positive impact in the lives of fellow Texans. The Systems Analyst IV role involves advanced systems analysis to support Texas’s Aging and Disability Resource Centers, including system implementation, user support, data analysis, and compliance.

Health Care

No H1B

Responsibilities

Supports the implementation of cloud-based SaaS solutions and assumes responsibility for ongoing system maintenance for the ADRC program in coordination with HHSC Information Technology and CS Operations Support. Duties include comprehensive planning, data assessment, cleansing, mapping, and process automation to ensure compatibility with new systems. Designs and implements workflows that enable seamless migration and optimal functionality. Documents all phases of the system life cycle—using flowcharts, data models, and system diagrams—and ensures clear communication throughout the Software Development Life Cycle

Facilitates the transition of ADRC providers to new systems by providing strategic oversight and post-migration support. Develops training materials, user documentation, and FAQs; conducts end-user training; and recommends performance optimization strategies. Serves as a subject matter expert for ongoing training, system monitoring, and issue resolution. Provides technical guidance to others as appropriate

Provides regular status reports on enhancement activities, identifies issues affecting system functionality, and communicates progress to the OADRC Director and project stakeholders. Participates in meetings with developers, analysts, database administrators, and project managers to ensure collaboration and transparency. Updates task assignments in ticketing systems and prepares technical reports, charts, and presentations—including data analysis and reporting—for both technical and non-technical audiences, including internal business units, external partners, and contracted providers

Collects data from relevant systems to generate reports for both internal and external stakeholders. Collaborates with leadership to review data, identify trends, and highlight areas for improvement. Analyzes and reports on data to guide decision-making and evaluate project outcomes

Performs testing of assigned programs, including generating test data, writing test scripts, executing test sequences, and diagnosing errors. Applies current software development and testing methodologies to ensure the quality, security, and maintainability of applications. Ensures design and implementation comply with HHSC and state IT standards

Validates and audits system processes to maintain data integrity and compliance post-migration. Evaluates system performance, scalability, and workflow limitations and recommends improvements

Collaborates effectively with OADRC team members and stakeholders to achieve project goals, maintain timelines, and foster an environment of trust and cooperation across programs and divisions

Performs related work as assigned, including participation in emergency or disaster response operations as required by HHSC policy

Qualification

Cloud-Based SaaS solutionsSQLData management toolsData analysisData integrity processesDatabase managementProcess automationTechnical documentationCommunication skillsProblem-solvingTeam collaborationFlexibilityInitiativeAttention to detail

Required

A bachelor's degree or higher in a technology-related field is generally preferred. May substitute direct work experience in a technical field on a year-for-year basis in lieu of education for up to four years

Four years of experience implementing Cloud-Based SaaS solutions within Amazon Web Services (AWS), Microsoft Azure, or other cloud service providers

Experience supporting large-scale system implementations, migrations, or process automation projects

Experienced in written and verbal communication, adept at explaining complex technical concepts to non-technical audiences

Knowledge of and experience with technical solutions and development for planning, reporting, analysis, and implementation

Knowledge of data quality and integrity processes

Knowledge of and experience with SQL and other query languages

Knowledge of and experience with database management tools

Knowledge of relational databases and database development best practices

Knowledge of data processing practices and theory

Skill in extracting, organizing, quality checking, and managing datasets

Skill in using Extract, Transform, and Load tools

Skill in researching and troubleshooting data issues and solving complex problems

Ability to work with different groups

Ability to analyze systems, procedures, and problems to develop solutions

Ability to perform detailed work accurately

Ability to learn and apply new technology

Ability to demonstrate strong written and verbal communication skills

Ability to craft and maintain concise technical documentation and reports and to make oral presentations to various technical and non-technical audiences

Ability to work both independently and in a team environment

Ability to be flexible and creative with data demands

Ability to be flexible and handle multiple priorities

Ability to exercise independent judgment and show initiative