PlusAI · 17 hours ago
Field Service Engineer
Dallas, TX
Full-time
Onsite
Mid LevelPlusAI is a Physical AI company pioneering AI-based virtual driver software for autonomous trucks. The Field Service Engineer will support the testing and deployment of autonomous vehicle technology, ensuring vehicle readiness and troubleshooting technical issues in the field.
Artificial Intelligence (AI)Autonomous VehiclesLogisticsTransportation
Responsibilities
Support autonomous vehicle testing by operating and riding in Class 8 (semi-trucks) or equivalent vehicles to actively monitor system performance, execute live testing, and accumulate mileage
Provide hands-on vehicle readiness for complex demonstrations and fleet maintenance activities, ensuring all systems and sensors are operational
Work onsite during system installation and field deployment Act as the main point of contact for third-party installers and customers/end-users
Willingness and ability to travel more than 60%, including weekends, as required to support field operations
Rapidly troubleshoot and resolve novel or complex technical issues impacting autonomous vehicle systems, including hardware, software, and electrical subsystems
Analyze data from engineering drawings, databases, and field actions to consolidate and escalate reliability issues to the engineering team in a concise and actionable manner
Collaborate with engineering to develop and document real-time mitigation actions, long-term containment options, and corrective/preventative measures
Meticulously document all troubleshooting and return-to-service actions, including findings from daily reports and testing, by creating and updating actionable engineering tickets
Create and maintain standardized installation and repair documentation (SOPs), focusing on making all programming, calibration, and testing procedures reliable and repeatable for service partners and technicians
Interpret engineering changes (e.g., deviations, change orders) and create clear, comprehensive procedures for implementing these changes in field environments such as warehouses, repair shops, and customer locations
Qualification
Required
BS or MS in a STEM-related field (e.g., Engineering, Computer Science, etc.), or equivalent combination of education and work experience
Relevant work experience involving analysis, engineering, or technical system testing, preferably within the automotive or autonomous vehicle industry
Strong technical proficiency with Linux command line and experience using software version control systems (e.g., GIT)
Familiarity with containerization (Docker), scripting languages (Python, Bash), and automotive software-based diagnostic systems
Experience with collaboration tools such as Google Workspace and Atlassian (Jira/Confluence)
Demonstrated ability to collect, organize, analyze, and disseminate significant amounts of information with meticulous attention to detail and accuracy
Ability to work as a self-starter in a rapidly changing, fast-paced environment and take on increased responsibility
Must be capable of safely lifting up to 80+ lbs and repeatedly entering/exiting vehicles as large as Class 8 (semi-trucks)
Valid driver's license with a clean driving record and the ability to rent a car for business travel
Benefits
Catered free lunch
Unlimited snacks and beverages
Highly competitive salary and benefits package
Including 401(k) plan
Company
PlusAI
PlusAI is an artificial intelligence company pioneering AI-based virtual driver software for factory-built autonomous trucks.
Founded in 2016
201-500 employees
H1B Sponsorship
PlusAI has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
Funding
Current Stage
Growth StageTotal Funding
$520.03MKey Investors
HSGGSR Ventures
2021-03-01Series C· $100.15M
2020-11-23Series B· $286.18M
2018-11-15Series A· $32M
Leadership Team
David Liu
Founder & CEO
Hao Zheng
Co-Founder & CTO
Recent News
2026-01-12
2026-01-09
2026-01-09
Company data provided by crunchbase