Shaner Hotels · 2 days ago
Catering Sales Manager | Playa Largo Autograph
Key Largo, FL
Full-time
Onsite
Entry Level
1+ years expShaner Hotels is an award-winning hospitality owner-operator and management company. They are seeking a Catering Sales Manager to oversee the development and maintenance of catering accounts, ensuring guest satisfaction and compliance with hotel standards.
HospitalityResortsRestaurants
Responsibilities
Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations
Assists the Director of Catering and/or Director of Sales and Marketing to ensure compliance with and completion of all daily operational procedures by the Catering Department
Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that Catering team is informed as well
Meet with clients to work out the details of their functions. Escort clients through the property and highlight features of facility as well as available services
Suggestively sell menus, which meet the clients’ needs and maximize revenues
Welcome group contact upon arrival at function and ensure guest satisfaction
Contact clients after scheduled functions to ensure guest satisfaction and to solicit for re-booking
Actively solicit and book business following hotel standards
Attend designated meetings (BEO Meetings, Departmental Meetings, Staff Meeting), menu and wine tastings
Keep abreast of current market trends and research competitors
Project a professional image of the hotel
Coordinates and maintains effective relations with other departments in hotel to maintain excellent guest service and to promote programs
Responsible for development, solicitation, detailing and maintenance of accounts in assigned market segments. Required to meet or exceed budget goals and established quotas. Manage all aspects of booking meetings and catering functions to include proposals, contracts and detailing Banquet Event Orders
Qualification
Required
High school graduate or equivalent
Minimum 1-year prior experience in Sales, Catering or Convention Services
Ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding
Ability to speak effectively before groups of customers or employees of organization
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Ability to deal with problems involving several concrete variables in standardized situations
Familiarity with Sales and Marketing tools
Knowledge of all styles of room set-ups, standard equipment involved and proper handling of the standard equipment
Knowledge of accommodating room capacities and organizing set-up requirements from information on Banquet Event Orders
Knowledge of local activities and attractions appropriate for clientele
Preferred
college degree in hospitality management or business
Bilingual English / Spanish a plus
Previous training in the hospitality industry, food service or the culinary fields
Company
Shaner Hotels
Shaner Hotels is a hotel developer, owner and operator in a progressive global hospitality industry.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$109.6M2013-06-11Private Equity· $50M
2007-01-01Private Equity· $59.6M
Recent News
2024-11-27
Hotel Management Network
2024-04-27
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