NeuraFlash · 2 hours ago
Solution Engineer, Amazon Connect
United States
Full-time
Remote
Entry, Mid Level
2+ years expNeuraFlash, Part of Accenture is a leader in AI and Salesforce innovation, seeking a Solution Engineer to join their team. In this role, you'll be involved in the pre-sales process for Amazon Connect projects, demonstrating products, gathering requirements, and collaborating with technical teams to enhance customer experiences.
Artificial Intelligence (AI)Big Data
Responsibilities
Demonstrate Amazon, Salesforce, and NeuraFlash, Part of Accenture products/assets to customers
Lead discovery sessions, presentations, and workshops with prospects and customers
Gather requirements for large-scale Amazon Connect and transformation projects
Create compelling demos and deliver to customers and prospects, showcasing the power of the Amazon and Salesforce platform and the value of NeuraFlash, Part of Accenture as a Consulting Partner
Create and modify Proposals SOW's and create responses to RFP's working alongside the NeuraFlash, Part of Accenture delivery team
Help maintain and update lead management, pipeline & forecasting in Salesforce
Be liaison between the sales and the technical team to improve efficiency in customer sales responses and product improvements
Learn about Salesforce, Einstein, and our AI products and provide recommendations to customers and internal teams on leveraging Salesforce and AI to meet specific business needs
Collaborate closely with delivery on project scope & estimates and execute our pre-sales process to the highest degree
Provide customer feedback and solutions to product management to continue to advance our portfolio of AppExchange products
Continuously ensure the highest possible level of customer experience
Drive innovation in the areas of Amazon and Salesforce capabilities and AI in full partnership with NeuraFlash, Part of Accenture's Amazon Connect and AI teams
Qualification
Required
2 - 3 years experience selling CRM solutions/services - preferably within Amazon Connect
2 - 3 years in customer facing role, preference for Pre-Sales/Solution Engineering experience
B.S. in Computer Science, Mathematics, Engineering, or similar technical degree or equivalent experience
Preferred
2 - 3 years in a consulting role
Expert understanding of contact center telephony solutions
Solid understanding of the Salesforce Service cloud platform & architecture
A keen interest in learning rapidly in the AI Space
Strong customer facing skills
Attention towards detail with great communication skills
Team player
Passion to succeed and drive the company forward
Benefits
Remote & In-Person
Travel
Flexibility
Collaboration
Celebrate Often
Company
NeuraFlash
NeuraFlash is a certified Salesforce Partner and a leading expert in AI, with decades of experience.
501-1000 employees
H1B Sponsorship
NeuraFlash has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (9)
2023 (9)
2022 (8)
2021 (13)
2020 (7)
Funding
Current Stage
Late StageTotal Funding
unknown2025-08-27Acquired
Leadership Team
Brett Chisholm
CEO & Co-Founder
Thomas Hebner
Senior Vice President - Agentforce
Recent News
2025-12-30
2025-12-04
2025-09-02
Company data provided by crunchbase