Client Engagement Specialsit jobs in United States
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NorthKey Community Care ยท 4 days ago

Client Engagement Specialsit

NorthKey Community Care is seeking a full-time Client Engagement Specialist to enhance client engagement in mental health and substance use services. The role involves conducting outreach, identifying barriers to participation, and assisting clients with resources while ensuring compliance with documentation requirements.

CommunitiesHealth CareMental HealthNon Profit

Responsibilities

Assist clients in a professional manner to achieve identified goals
Track client engagement in services for assigned staff members
Conduct written and oral outreach to clients to enhance and encourage engagement in NorthKey services, identify barriers to participation, and assist with resources to promote attendance
Monitor required chart compliance, including treatment plans, annual evaluations, and required grant activities to ensure timely completion of all required elements
Conduct client interviews as required for grant compliance
Assist in obtaining appropriate legal documentation to ensure timely services and submission of documentation for payment
Complete timely and accurate documentation
Meet all documentation requirements as defined by NorthKey policies
Participate in planned supervision and case consultation conferences as necessary
Come prepared to meetings and keep administrator informed
Adhere to confidentiality in all matters pertaining to client information

Qualification

Client engagementOutreach skillsDocumentation complianceCommunication skillsTeam collaboration

Required

High school diploma or GED required
Relevant education, training, experience, knowledge, and expertise to meet the needs of the client
You MUST have reliable transportation

Benefits

Up to 12% annual bonus
Strong team and family-oriented work environment
Generous plan for paid time off (PTO) (16 days your first year, including your Birthday)
10 Paid Holidays
Individual and family health insurance and other insurance plans offered
401(k) with employer match
Potential eligibility for student loan forgiveness through the Public Service Loan Forgiveness program.
In-service training
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Health insurance
Life insurance
Paid time off
Tuition reimbursement
Vision insurance

Company

NorthKey Community Care

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Northkey Community Care specializes in the treatment services for mental health, intellectual disability and substance use disorders.

Funding

Current Stage
Growth Stage

Leadership Team

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Rob Vonckx
Vice President, Operations and Talent Management/COO
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Jessica Ellis MBA, LCDC III, CADC
Chief Integrated Care Officer
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Company data provided by crunchbase