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Penn Community Bank · 2 days ago

Mortgage Loan Officer- Bristol

Bristol, PA

Full-time

Onsite

Entry, Mid Level

2+ years exp

Penn Community Bank is seeking a Mortgage Loan Officer to develop and manage residential lending business relationships. The role involves assisting borrowers with loan applications, analyzing qualifications, and providing exceptional customer service while complying with regulations and bank policies.

AssociationBankingCommunitiesFinancial Services

Responsibilities

Develop sales leads independently and by cooperation with the Financial Center Managers or Business Development Officers to attain new Residential Lending business relationships and product sales

Manage a book of business for residential lending customers including but not limited to: a pipeline of loans, answering customer inquiries, and developing relationships with Realtors and other COIs

Assist borrowers in completing their applications for financing, gathering and entering complete information as needed

Analyze borrower qualifications to determine a prequalified loan amount while working with the borrower to identify the appropriate loan program and pricing

Deliver “best in class” customer service by promptly returning phone calls, answering questions, and providing education to prospective borrowers on loan product types

Abide by all state, federal, and local laws, including those regarding fair lending and nondiscrimination in the extension of mortgage services

Develop and foster internal and external client referral relationships to assist in generating an ever increasing pipeline of loan applications

Meet and exceed published individual and department goals for sales activity, productivity, and processing times

Become the client’s “trusted advisor” by demonstrating knowledge of the lending function, bank policy, and industry underwriting criteria

Participate as a valued Team Member, representing the bank with enthusiasm and professionalism at all times

Identify borrower cross-selling opportunities, delivering “warm transfers” to internal partners to support bank cross-sell goals

Comply with all applicable regulations and Bank policies regarding employment and employment law

Participate in annual compliance and other job-related training

Comply with applicable bank regulations, Bank policies and procedures

Comply with Bank’s internal privacy and ethics standards

Qualification

NMLS registrationUnderwriting guidelines knowledgeSales experienceCustomer serviceMicrosoft OfficeCommunication skillsTime managementPresentation skills