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Gen II Fund Services · 18 hours ago

Investor Service Analyst

New York, NY

Full-time

Hybrid

New Grad, Entry Level

$60K/yr - $75K/yr

0+ years exp

Gen II Fund Services, LLC is one of the largest global independent private equity fund administrators, administering over $1 trillion of private capital on behalf of its clients. The Investor Services Analyst plays a crucial role in the operations team, focusing on providing Investor Services functions to clients, managing investor records, and ensuring excellent client service experiences.

Asset ManagementFinanceFinancial ServicesHedge Funds

No H1B

Responsibilities

Acknowledge and respond to client inquiries in a prompt manner while coordinating with internal and external teams, as needed

Review and process investor on-boarding documentation (Subscription, Tax, and AML documentation)

Review and process subsequent investor activity and changes to investor static data (Partner transfers, name changes, contact and wire instruction updates)

Maintain investor records across multiple internal and external systems

Prepare and review ad-hoc, monthly, quarterly, annual reporting, and capital activity notices for sponsor funds and investors

Prepare investor audit confirmations and monthly recurring deliverables

Disseminate fund & investor correspondence (capital call, distribution, partner capital statement and other sponsor communications) across various investor portal platforms

Track incoming capital call wires and prepare capital distributions payments across various client accounts

Ensure all work is completed in line with the service level agreement

Liaise with the client service team to ensure efficient and excellent client service experience for Gen II’s sponsors

Ensure deliverables are executed in line with Gen II best practices, policies, and procedures

Participate in special projects

Operate efficiently in a deadline-driven, high volume, and everchanging environment

Qualification

Investor ServicesMicrosoft 365Private Equity backgroundAnalytical skillsCustomer service skillsInvestor Portals experienceAllvue CRM experienceOrganizational skillsAttention to detailVerbal communicationWritten communication