Hunter Hamilton ยท 14 hours ago
Student Account Representative
Hunter Hamilton is seeking College Advisors to join their growing team. The role focuses on promoting student success through effective advisement in student finance and academic support throughout the student lifecycle.
Responsibilities
Accurately process and review student financial transactions
Supports the new student intake process by working with admissions to answer incoming student questions, provide a thorough review of program and student costs, and outline all possible options to fund their education
Create and confirm an accurate financial plan by establishing timeframes to complete any application process to be financially prepared to start and stay in school. Continuously reviews student accounts to advise students on their financial eligibility
Assist students with appropriate course registration and ensure students understand degree requirements
Maintain a thorough understanding of all academic programs, policies and procedures including institutional policies, federal, and state regulations. Complies with applicable federal and state
Qualification
Required
Bachelor's degree required
Outstanding customer service skills with 1+ years of customer service or related experience required
High level of interpersonal, communication, and problem-solving skills
Ability to work independently as well as function as part of a team
Must be a self-starter with the ability to prioritize effectively
Eligible to obtain and maintain systems access to the NSLDS system (must not be in default of Title IV Federal aid)
Self-motivated and willing to take ownership of and quickly resolve complex issues
Benefits
Weekly pay
Medical insurance
Dental insurance
Vision insurance
Life insurance
401k
Short-term disability
Employee discounts
Career advancement opportunities