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Brandon · 1 day ago

Join Our Team as a Traffic Manager: Drive Workflow Efficiency and Client Satisfaction

Charleston, South Carolina Metropolitan Area

Full-time

Onsite

Mid Level

EVOQ is a dynamic network of advertising, technology, digital media, and specialty marketing firms. They are seeking a Traffic Manager to streamline workflow processes and ensure client satisfaction by managing project timelines, coordinating resources, and fostering client relationships.

AdvertisingBrand MarketingContentContent MarketingDigital MarketingEmail MarketingPublic RelationsSocial Media MarketingVideo AdvertisingWeb Development

Responsibilities

Schedule and prioritize work assignments to ensure timely completion within budget constraints

Coordinate with department heads and project managers to allocate resources effectively

Monitor project timelines and adjust schedules as needed to accommodate changing priorities

Facilitate productive discussions to resolve scheduling conflicts and address client needs

Continuously evaluate workflow processes to identify opportunities for improvement

Implement strategies to streamline workflow efficiency and minimize bottlenecks

Proactively address issues and propose innovative solutions to enhance productivity

Allocate resources effectively to maximize productivity and minimize idle time

Collaborate with department leads to identify resource gaps and address staffing needs

Maintain a balanced workload across teams to optimize efficiency and maintain high-quality output

Support capacity planning across agency teams to help ensure work is evenly distributed and deadlines are met

Foster positive relationships with clients by ensuring clear communication and meeting project deadlines

Address client inquiries and concerns promptly and professionally

Proactively identify opportunities to exceed client expectations and enhance satisfaction levels

Qualification

Project management softwareOrganizational abilitiesCommunication skillsWorkamajigGoogle Apps for BusinessProfessionalismInterpersonal skillsAdaptability