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Lutheran Child and Family Services of Illinois · 1 day ago

Bi-lingual Program Supervisor

Evergreen Park, IL

Full-time

Onsite

Mid, Senior Level

$67K/yr - $72K/yr

2+ years exp

Lutheran Child and Family Services of Illinois is seeking a Bi-lingual Program Supervisor to lead a team of child welfare professionals. This role involves overseeing service delivery, staff training, and ensuring compliance with agency standards to promote child and family well-being.

Child CareFamilyNon Profit

Responsibilities

Primarily responsible for leading a team of direct service child welfare professionals in partnering with children, parents, and community providers to assess, plan, evaluate, and make linkages for in-home stabilization, prevention, safety, permanency, and well-being outcomes

Train program staff in their role, ensuring the development of a skilled and dedicated team

Facilitates regular team meetings to discuss case progress, share information, address challenges, and promote teamwork and collaboration among staff members

Implementation and referral of individualized and targeted services for youth and families, such as counseling, respite, mentoring, educational support, case management, crisis intervention, and continual language to services to meet the specialize needs of children/families

May work evenings, weekends, and occasional holidays. Willingness to travel through high-risk communities as needed

Complies with all requirements regarding utilization of the DCFS electronic record-keeping system (SACWIS). Prepares written service plans for each client as required by DCFS contract. Maintains up-to-date and accurate client files and databases, as required by agency/programmatic policies and procedures, professional standards, and external requirements of all relevant, regulatory, licensing, or accrediting body’s. Implements, continuous quality improvement in all aspects of performance

Provides regular and effective supervision, mediation, problem resolution, oversight and crisis response to staff by effectively responding to workforce, parent, child, provider and other stakeholder concerns and demonstrating the ability to effectively manage crisis and difficult case situations

Reviews intake information of clients referred for services and determines if the referral will be accepted

Reviews all written documents generated by staff

Attends court hearings, case reviews, staffing, and meetings as needed

Reviews funding source policies and procedures and trains staff on the implementation of these procedures

Ensures that staff handle unusual incidents in a prompt and effective manner

Participates in various collateral and community groups to promote agency programs and to network with the community, creating community linkages and opportunities

Provides a welcoming and receptive environment in all contacts with clients, agency, staff and collateral contacts. Develops understanding and continuously develops self-awareness related to diversity, inclusion, and equity issues

Perform other duties as assigned

Qualification

Child Welfare KnowledgeCase Management SkillsBilingual (Spanish)Crisis InterventionCWEL CertificationProblem ResolutionDiversityInclusionTeam LeadershipCommunication Skills

Required

A Master's degree in Social Work or a related Human Service field

Minimum of 2 years of experience in Child Welfare

CWEL certification

Management experience involving multiple staff, characterized by staff development and stability

Ability to plan, organize, and communicate effectively in a management capacity

Ability to drive one's own vehicle and transport children, youth, and adults as needed

In-depth knowledge of child welfare systems, regulations, and best practices

Strong case management skills, including assessments, service planning, and progress monitoring

Ability to advocate for children's rights and best interests within the child welfare system

Excellent communication skills, both verbal and written, for effective interaction with families, children, professionals, and agencies

Ability to provide crisis intervention and support to children and families facing challenging circumstances

Employment is contingent upon successful completion of all required background checks, including but not limited to criminal background checks and CANTS (Child Abuse and Neglect Tracking System) checks, as required by law and agency policy

Candidates must possess a reliable vehicle and have a valid driver's license and must not have had a suspended or revoked driver's license within the past three years

To perform this job successfully, an individual must be able to perform the essential duties listed in the job description satisfactorily

The employee is required to have valid driver's license, auto insurance and must be able to safely operate a motor vehicle