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Inside Higher Ed · 4 days ago

Assistant Manager, Projects and Rapid Response (7:00 p.m. - 3:30 a.m. Monday-Friday)

Winston-Salem, NC

Full-time

Onsite

Mid Level

3+ years exp

Inside Higher Ed is seeking an Assistant Manager for Projects and Rapid Response to oversee custodial operations and manage custodial supervisors. The role includes hiring, training, and evaluating staff, performing inspections, and ensuring high standards of cleanliness and hygiene on campus.

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Responsibilities

Responsible for leadership, staffing, and management of personnel

Oversees custodial cleaning operations under the direction of the manager of custodial services

Counsels with supervisors and building leads are needed to discuss problem areas and identify means for improvement

Participates with other members of the management team and University partners in planning and designing new programs, projects, summer floor care, etc

Performs inspections and coordinates with the necessary departments to meet the customer's expectations and timelines

Coordinates campus projects with other managers to ensure expectations are met

Ensures that outside contractors are properly supervised

Keeps current on techniques and cleaning methods to ensure the cleanliness and hygiene of campus interiors

Promotes cooperation and commitment within the team to achieve goals and deliverables

Visit with faculty and students who may be experiencing a housekeeping problem and facilitate corrective action

Manages and maintains close working relationships with personnel from other departments regarding modifications, summer maintenance programs, and custodial-related service issues

Establishes long and short-range goals for each of the activities managed

Oversees other special projects as directed by management

Performs other related duties as assigned

Qualification

Custodial practices knowledgeSupervisory experienceOrganizational skillsSafetySanitation standardsComputer proficiencyEffective communicationInterpersonal skillsFlexibilityAdaptability

Required

AS/AA degree plus three years of experience in operations and supervision, or an equivalent combination of education and experience

Working knowledge of custodial practices, supplies, and equipment related to campus Facilities

Strong organizational skills including prioritizing, keeping track of information or work in progress, ensuring accuracy, multi-tasking, flexibility, and handling interruptions appropriately

Ability to supervise and direct custodial supervisors and other personnel daily

Ability to work effectively and positively with individuals of diverse cultural and socioeconomic backgrounds

Knowledge of related safety and sanitation standards for Custodians. Ensures compliance with OSHA/ ADA

Ability to practice effective oral and written communication skills with strong interpersonal skills

Ability to communicate with diverse populations, including students, faculty, staff, and visitors

Proficiency in computer use, including Google Suite, Microsoft Office (Word, Excel, and PowerPoint), and other relevant software

Ability to work a flexible schedule, including nights, weekends, and holidays

Ability to operate and drive golf carts and other vehicles

Valid driver's license with good driving record; must be insurable

Ability to adapt quickly and accept change

This position may be designated as essential personnel to support business continuity during campus emergencies, disasters, or other special needs as directed by management. Essential personnel are subject to recall inside and outside their normal schedule

Climbing, stooping, kneeling, standing, walking within your respective areas or between areas on campus, lifting up to 50 pounds, pushing, pulling, and grasping