Randstad Digital Americas ยท 1 day ago
IT Hardware (Asset) Administrator
Randstad Digital Americas is seeking an IT Asset Management Coordinator to join their user technology deployment team at the NYC headquarters, supporting approximately 2,000 users. This role is responsible for managing the full lifecycle of IT assets, including tracking warranties, submitting purchase requisitions, and maintaining accurate ticket updates.
Information Technology & Services
Responsibilities
Tracking entire life-cycle management for each asset in order to maintain warranty, refresh data and end of life data information
Submit purchase requisitions for laptop/desktop peripherals, coordinating with purchasing team and User Support manager
Process and coordination for all computer repairs with vendors
Provide timely communication on issue status and resolution
Maintain ticket updates for all reported incidents
Physical counting/audits of all IT Hardware
Support for the IT Service Catalog for the company technology's implementation and upkeep
Incorporate unit costs and stock levels into Total Cost of Ownership (TCO) models for business technology for all products and services
Qualification
Required
2+ years of technical inventory experience [strong hardware/software support]
Strong experience with formulas in Excel (or G sheets), such as V-lookup/X-lookup
Experience managing and tracking IT Hardware or procurement of hardware/software
Experience with data entry and ticketing systems (preferably JIRA)
Experience with physical counts/auditing of IT hardware
Excellent customer service and the ability to interact with clients
Must be able to lift/move 25lbs and be able to assist in unboxing equipment
Preferred
Familiarity with ZIP
Familiarity with CMDB
Vendor management experience
Software licensing/renewal experience
PowerShell experience
Benefits
Medical
Prescription
Dental
Vision
AD&D
Life insurance offerings
Short-term disability
401K plan
Company
Randstad Digital Americas
Randstad Digital is a trusted digital enablement partner that facilitates accelerated transformation for businesses by providing global talent, capacity, and solutions across specialized domains.