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Sectra · 1 day ago

Technical Engineer

United States

Full-time

Remote

Mid, Senior Level

$105K/yr - $125K/yr

5+ years exp

Sectra is looking for an experienced Technical Engineer who is passionate about technology and solving complex problems to support systems that improve patient care. In this role, you will support, troubleshoot, and maintain healthcare environments while collaborating with customers and internal teams to ensure system stability and performance.

Information TechnologyMedicalNews

Growth Opportunities

Responsibilities

Support customer environments by troubleshooting complex technical issues related to enterprise imaging systems

Investigate system behavior through log analysis, performance review, and root-cause identification

Collaborate with internal engineering, security, and project teams to coordinate fixes, improvements, and system optimizations

Support customer implementations and upgrades by assisting with system configuration and integration activities

Work directly with hospital IT teams and clinical users to understand workflows, technical requirements, and operational constraints

Build long-term relationships with customers and serve as a trusted technical contact for your assigned portfolio

Participate in an after-hours support rotation once fully onboarded

Qualification

Technical supportSystems engineeringNetworking fundamentalsWindows environmentsLinux environmentsHealthcare ITDICOMHL7SQLCloud infrastructureVirtualizationAnalytical mindsetCustomer communicationProblem-solvingCollaboration