Octapharma Plasma, Inc. · 12 hours ago
Donor Center Technician 2
Columbus, OH
Full-time
Onsite
New Grad, Entry Level
0+ years expOctapharma Plasma, Inc. is seeking a Donor Center Technician 2 responsible for determining donor eligibility, plasma collection, and product processing while maintaining compliance. The role involves ensuring regulatory compliance, providing excellent customer service, and maintaining cleanliness and organization in the work area.
BiotechnologyHealth CarePharmaceutical
Responsibilities
Ensures total operation is compliant with state and federal regulations (e.g. FDA approved Standard Operating Procedures, OSHA, CLIA, and GMP) to maintain the highest production standards and ensure facility compliance
Maintains high level of customer service and positive donor experience
Maintains cleanliness of work area to ensure a clean and professional environment. Stocks and maintains an orderly work area with sufficient supplies to meet production demands
Maintains Donor Center equipment based on Standard Operating Procedures and applicable manufacturer instructions
Monitor donor conditions, employing techniques to ensure donor comfort, safety, and the quality of plasma product
Maintains Donor confidentiality based on company policy
Maintains complete and accurate record keeping per company’s Standard Operating Procedures
Cleans any blood or plasma spills and performs proper procedure for disposition of biohazardous waste
Responsible for mentoring Donor Center Technician I, able to drive training efficiencies to ensure timeliness and compliance and is a Designated Trainer
Partners with Quality Assurance on overall Donor Floor performance (favorable performance observations, CAPA implementations and continuous improvement initiatives)
Responsible for troubleshooting machine alarms/alerts and perform QCs routinely (defined as daily/monthly) and periodic (defined as quarterly/annually) on equipment
Perform First In-First Out tasks as assigned
Ensures that donor meets eligibility criteria based on Standard Operating Procedures
Performs donor vitals evaluation per Standard Operations Procedure
Performs finger stick for Microhematocrit and Total Protein determination
Register applicant donors per Standard Operating Procedures
Prompt and sterile collection and storage of plasma product and samples per Standard Operating Procedures
Handles tested and untested product, as well as product with unsuitable test results
Properly organize samples and product in a walk-in storage freezer per Standard Operating Procedures
Prepare product and samples for shipments, per Standard Operating Procedures and federal transportation regulations
Monitor freezer and refrigerator temperatures and immediately inform appropriate personnel if equipment is not functioning properly. Record variance if applicable
Performs other job-related tasks, as assigned
Qualification
Required
High school diploma or equivalent (GED)
Specific certification or licensing based on State requirements
Ensures total operation is compliant with state and federal regulations (e.g. FDA approved Standard Operating Procedures, OSHA, CLIA, and GMP) to maintain the highest production standards and ensure facility compliance
Maintains high level of customer service and positive donor experience
Maintains cleanliness of work area to ensure a clean and professional environment
Stocks and maintains an orderly work area with sufficient supplies to meet production demands
Maintains Donor Center equipment based on Standard Operating Procedures and applicable manufacturer instructions
Monitor donor conditions, employing techniques to ensure donor comfort, safety, and the quality of plasma product
Maintains Donor confidentiality based on company policy
Maintains complete and accurate record keeping per company's Standard Operating Procedures
Cleans any blood or plasma spills and performs proper procedure for disposition of biohazardous waste
Responsible for mentoring Donor Center Technician I, able to drive training efficiencies to ensure timeliness and compliance and is a Designated Trainer
Partners with Quality Assurance on overall Donor Floor performance (favorable performance observations, CAPA implementations and continuous improvement initiatives)
Responsible for troubleshooting machine alarms/alerts and perform QCs routinely (defined as daily/monthly) and periodic (defined as quarterly/annually) on equipment
Perform First In-First Out tasks as assigned
Ensures that donor meets eligibility criteria based on Standard Operating Procedures
Performs donor vitals evaluation per Standard Operations Procedure
Performs finger stick for Microhematocrit and Total Protein determination
Register applicant donors per Standard Operating Procedures
Prompt and sterile collection and storage of plasma product and samples per Standard Operating Procedures
Handles tested and untested product, as well as product with unsuitable test results
Properly organize samples and product in a walk-in storage freezer per Standard Operating Procedures
Prepare product and samples for shipments, per Standard Operating Procedures and federal transportation regulations
Monitor freezer and refrigerator temperatures and immediately inform appropriate personnel if equipment is not functioning properly
Record variance if applicable
Performs other job-related tasks, as assigned
Always utilize all required and appropriate PPE (Personal Protective Equipment)
Ability to sit or stand for extended periods
Ability to tug, lift, and pull up to thirty-five pounds
Ability to bend, stoop, or kneel
Occupational exposure to blood borne pathogens
Ability to view video display terminal less than 18” away from face for extended periods of time, up to four (4) hours at a time
Enter an environment with a temperature of -40°C or colder according to Standard Operating Procedures
Ability to perform precise tasks that require repetitive small motor skills, such as drawing blood for diagnostic tests
Ability to use assistive devices if needed for mobility or communication
Preferred
Three (3) months' experience in clerical or customer service position preferred
Benefits
Formal training
Outstanding plans for medical, dental, and vision insurance
Health savings account (HSA)
Flexible spending account (FSA)
Tuition Reimbursement
Employee assistance program (EAP)
Wellness program
401k retirement plan
Paid time off
Company paid holidays
Personal time
Company
Octapharma Plasma, Inc.
About Us: Octapharma Plasma, Inc. helps change lives through the incredible power of plasma donation.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Judy Smith
COO and EVP
Barry Pomeroy
Vice President - Finance
Recent News
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2025-09-26
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