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State of Florida · 2 days ago

BUSINESS SPECIALIST C (WT: MS BUSINESS CONSULTANT II) - 76004841

Greater Orlando

Full-time

Onsite

Entry, Mid Level

$42K/yr - $42K/yr

1+ years exp

The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) is dedicated to providing highway safety and security. They are seeking an MS Business Consultant II to coordinate, implement, and maintain computer systems while assisting tax collectors with technical support and resolving issues related to the Florida Real-Time Vehicle Information System and other automated systems.

Government Administration

Responsibilities

The MS Business Consultant II in the Bureau of Motorist Services Support, Technical Field Support Unit, is essential to the coordination, installation, implementation, maintenance, and support of distributed computer systems, including hardware, software, and communication components of the Florida Real-Time Vehicle Information System (FRVIS), the Online Registration and Identity Operating Network (ORION), microcomputer applications, and the Division of Motorist Services automated systems

This position supports the Operations Services Manager of this unit by assisting tax collectors with the installation and resolution of any issues arising from computer systems and conducts security analysis in private tag agencies, FLHSMV driver license, and tax collector offices

As an MS Business Consultant II, you will work independently and travel to work in State of Florida Tax Collector offices and work with governmental and private organizations that partner with FLHSMV in an effort to research, evaluate, and identify potential system and network problems and resolve issues

A career as an MS Business Consultant II will give you the chance to hone your problem solving skills and the opportunity to meet and work with many people

Qualification

Windows Operating SystemMicrosoft OfficeNetworkingFRVISORIONCustomer ServiceCommunicationProblem Solving

Required

Ability to communicate clearly and concisely, both verbally and written

Knowledge and ability of adding and removing peripheral devices and a basic understanding of networking are required

Experience in supporting the Windows Operating System and the entire Microsoft Office Operating System

Experience in working with the internal components of desktop computers

Ability to process information logically, troubleshoot and resolve computer problems

Ability to lift 50 pounds

Ability to prioritize work assignments

Ability to install, configure, and manage software applications

Preferred

Experience dealing directly with Florida County Tax Collectors

Experience dealing directly with IT Liaisons for Florida County Tax Collectors

Experience working with Florida Real-Time Vehicle Information System (FRVIS), the Online Registration and Identity Operating Network (ORION), and CAPTURE

1 year customer experience dealing directly with constituent and customer issues