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Binson's Home Health Care · 23 hours ago

Customer Service/Liaison (Wednesday - Sunday)

Ann Arbor, MI, US

Full-time

Onsite

New Grad, Entry Level

Binson's Home Health Care is a fast-growing, family-owned health care company dedicated to improving lives. They are seeking a Hospital Liaison to coordinate Durable Medical Equipment (DME) orders, working closely with hospital staff, patients, and insurance providers to ensure timely delivery and support patient care.

E-CommerceHealth CareMedicalMedical DevicePharmaceutical

Responsibilities

Work alongside physicians, nurses, and case managers to coordinate Durable Medical Equipment (DME) orders and ensure timely delivery

Assess patient needs – Recommend the right DME solutions to support patient care

Verify insurance coverage – Confirm eligibility and obtain required authorizations before dispensing equipment

Process and fulfill orders – Ensure DME orders are entered and handled accurately from start to finish

Coordinate equipment delivery – Arrange delivery and setup at the hospital or patient’s home

Educate patients and caregivers – Provide easy-to-understand guidance on how to use and maintain their equipment

Resolve issues – Address any concerns related to equipment, delivery, or insurance with empathy and efficient

Qualification

Communication skillsPatient educationDME coordinationAdministrative tasksProblem resolution

Required

A high school diploma or equivalent

Excellent communication skills

The physical ability to sit, stand, and move comfortably throughout your shift

Benefits

Medical, Dental, Vision & Life Insurance

Paid time off + floating holiday

401(k) Retirement Savings Plan

Training and growth opportunities

Company

Binson's Home Health Care

If you are looking for an opportunity to bring and put into action your exceptional skills with an industry-leading organization, we have been waiting for you to join us at Binson’s Medical Equipment & Supplies! We are a dynamic, growing, family-owned company with over 14 locations in Michigan and Florida.

Founded in 1953