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Masimo · 3 days ago

Clinical Sales Specialist II

Baltimore, MD

Full-time

Hybrid

Mid, Senior Level

$85K/yr - $95K/yr

5+ years exp

Masimo is a company dedicated to improving patient outcomes through innovative monitoring solutions. The Clinical Specialist II is responsible for supporting Masimo products in large hospital systems, consulting with healthcare partners, and maintaining customer relationships to enhance care efficiency and effectiveness.

BiotechnologyHealth CareManufacturingMedical Device

Responsibilities

Consults with healthcare partners and skilled clinicians to identify solutions that consistently deliver optimal care at a lower cost through automating patient management across the continuum of care with Masimo products, measurements, and data

Works with Masimo Account Manager to develop and execute a strategy to support the customer’s strategic initiatives

Consults on workflow solutions to minimize disruption and maximize efficiency

Uncover opportunities to expand Masimo solutions

Work with account manager to meet territory sales objectives

Develops and maintains an on-going partnership with Masimo customers to meet or exceed their expectations with a primary focus in large hospitals or health systems

Ability to prioritize and plan independently, as well as with sales and CS team members to meet the goals of the company and attain customer satisfaction/loyalty

Provides advanced troubleshooting and product support

Overnight Travel is required (50% or more)

Performs the Project Management Role, Lead Clinical Specialist Role, or Clinical Specialist Resource Role for on-site implementations, evaluations and additional projects

Performs special projects as requested

Additional duties as assigned

Qualification

Clinical experienceCustomer relationship managementTroubleshootingProject managementLeadership experienceIndependent problem solvingPC literacyExceptional communication skillsOrganizational skills