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Centene Corporation · 8 hours ago

Broker Sales Support Specialist I

California, United States

Full-time

Hybrid

Entry Level

$19.43/hr - $32.98/hr

1+ years exp

Centene Corporation is transforming the health of communities by supporting 28 million members. The Broker Sales Support Specialist I role involves assisting Ambetter Brokers and the Sales team with commission and contracting inquiries, ensuring issues are resolved efficiently and collaborating with internal teams to meet organizational goals.

Hospital & Health Care

Responsibilities

Handles provider issues that brokers call or email in about

Determine if the issue needs to be escalated to the Provider Management team and Health Plan contacts

Empowered to collaborate with the Provider Management Team and Health Plan to resolve the issue

Research commission issues in determining if a Broker should be paid commissions

If the commission issue is not complex, the Specialist is authorized to have the correction made Responsible for the Broker to be paid or not paid based on their evaluation

Performs other duties as assigned

Complies with all policies and standards

Qualification

Customer service experienceHealth insurance knowledgeResearch skillsLife/Health LicenseCommunication skillsTeam collaborationProblem-solvingTime management