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Texas Health and Human Services · 11 hours ago

Staff Services Officer V

Austin, TX

Full-time

Hybrid

Senior Level

$4,523.16/mo - $6,000/mo

5+ years exp

Texas Health and Human Services Commission (HHSC) is dedicated to positively impacting the lives of Texans. They are seeking a Staff Services Officer V who will provide human resources functions, coordinate special projects, and support executive-level meetings while managing administrative operations for the Business and Regional Services Division.

Health Care

No H1B

Responsibilities

Provides human resources functions, as needed

Conducts research to prepare, gather, and proof briefing materials, letters, memos, and agendas for all executive-level meetings

Tracks assignments on incoming requests, projects, and events; coordinates and co-facilitates special projects

Distributes division-wide announcements and processes travel related expenses for reimbursement

Attends executive-level meetings and provide staff support and briefings regarding BRS activities

Review and analyze legislative documents during Texas' legislative sessions

Manages and tracks requisition processing

Serves as a back-up administrator for the HHS mass notification system and AED services

Serves as liaison to other program staff and other agencies or HHSC divisions concerning programs and initiatives being managed by BRS

May serve as backup to the contract liaison for FOSS managed contracts

Serves as the records management coordinator for FOSS

Coordinates and directs administrative and staff services operations for the BRS Division

Manages work flow and other activities; serves as liaison to HHSC Systems Support Services and BRS directors on various matters pertaining to BRS assignments, administrative procedures, special projects/initiatives and other programmatic issues

Provides liaison to other departments, agencies, organizations, vendors, and stakeholders on behalf of BRS

Assists with human resources planning; and participates in screening applications for job vacancies; participates on interview panels as needed

Provides assistance to the Associate Commissioner for BRS

Maintains appointment calendar, schedules and coordinates meetings, coordinates travel arrangements, and processes travel reimbursements

Plans, prepares, researches, reviews, and compiles data and information for the preparation of special reports: including CAFM management, staffing reports, tracking of budget expenditures to include consolidation of five units within BRS as well as ensuring projections and merits are complete and accurate

Provides technical assistance and guidance to BRS staff on the completion of various reports and reviews completed reports for content, accuracy and appropriateness

Develops and implements monitoring tools and procedures to track and ensure the timely completion of critical tasks, assignments and projects

Monitors and facilitates BRS compliance with system wide, agency, and division-specific policies and procedures

Analyze, collects, responds, and follows up on legislative assignments for BRS in the Legislative Tracking System

Analyzes, develops, recommends and/or implements administrative practices and procedures for BRS programs

Formulates methods to improve customer services and production efficiency

Participates in program planning in consultation with BRS directors

Develops, prepares, reviews, tracks, and monitors correspondence, memos, presentations, training, and reports in response to requests or assignments by the Associate Commissioner for BRS and HHS Executive Management

Coordinates responses and/or responds to requests for information

Manage and maintain the BRS webpages to include all BRS Divisions

Assist BRS areas with submitting updated information as changes occur

Qualification

Office managementHuman resource administrationBudget preparationProject managementCertified Texas Contract ManagerDocument management systemsMicrosoft Office SuiteAttention to detailEffective communicationInitiative

Required

Valid Class C Drivers License

Associate's Degree or Bachelor's Degree in finance, accounting, business administration, or closely related field from an accredited four-year college or university

At least 5 years of senior level experience in office management, business administration environment. Education may substitute for experience

Experience in the use of Microsoft office suite

Experience drafting and proofing notes, letters, memos and briefing documents

Knowledge of agency policies and procedures, of office management and human resource administration, and of fiscal methods

Knowledge of accepted business practices and procedures involved in providing services and of applicable rules, regulations, and policies, as well as related legislative and legal practices and procedures

Skill in developing document management/tracking systems

Skill in independently prioritizing, planning, coordinating, and organizing multiple tasks simultaneously and quickly adapting to changes and timeframes

Skill in the use of computer equipment and standard software applications (Excel, Word, Visio, PowerPoint, Adobe Professional, SharePoint, and ReqPro)

Highly proficient computer skills including Word, Excel, PowerPoint, Outlook, Visio, and SharePoint

Ability to analyze and solve work problems; to make decisions affecting the operation of administrative services functions; and to plan, assign, and/or supervise the work of others

Ability to perform work with a high degree of attention to detail

Ability to take initiative to improve processes, respond to urgent issues, and maintain confidentiality

Ability to communicate effectively orally and in writing