First Command Financial Services, Inc. · 2 days ago
Senior Digital Product Manager
Fort Worth, TX
Full-time
Onsite
Senior Level
5+ years expFirst Command Financial Services, Inc. is seeking a Senior Digital Product Manager to drive the company’s strategic initiatives and align product offerings with measurable outcomes. The role involves defining product strategy, collaborating with stakeholders, and ensuring timely product releases that meet client needs.
BankingConsultingCrowdfundingFinancial Services
Responsibilities
Define an actionable product strategy and roadmap prioritized by measurable client and business outcomes
Build and maintain relationships with First Command business leaders to align product strategy with business strategy
Collaborate with CX and UX teams to conduct qualitative and quantitative customer research to gather insight and understand personas and needs
Evaluate emerging technologies and relevant innovative propositions to identify new opportunities
Write and present the business case for digital products and related opportunities
Document product feature requirements and artifacts to support the product development process
Clearly communicate compelling ideas (using presentations, wireframes, prototypes, etc.) to a wide range of stakeholders
Collaborate with System and Solution Architect/Engineering to jointly sequence the Architectural Runway that will host new business functionality
Collaborate with First Command functional leaders (e.g. Training, Adoption, Change-Management, Marketing, etc.) and subject matter experts to ensure features are released in a business-ready and timely manner
Collaborate with Agile Release Trains (ARTs) and third-parties (as applicable) to build the required features
Utilize an evidence-based method for Product decision-making including but not limited to opportunity prioritization and client understanding
Be accountable for capturing identified value propositions in the business case and product roadmap
Be accountable and responsible for product metrics, including commercial and noncommercial goals through continuous monitoring and measurement
Be accountable for client experience and satisfaction metrics through continuous monitoring and measurement
Provide support to sales and marketing to agree on business-building tactics, activities, and targets and to ensure that value proposition and messaging are clear
Qualification
Required
Bachelor's degree required (may consider experience in lieu of degree)
Product management experience, including going through a full product lifecycle (from launch to maturity) + EX11 – 5-8 years' experience
Knowledge of relevant market and industry trends, including consumer, regulatory, legal, and technology
Knowledge of target personas and segments, overall market landscape
Familiarity with digital technologies and industry tech stacks
Knowledge of company strategy, brand and value proposition
Knowledge of best practices and emerging trends related to innovation and go-to-market
Knowledge of Agile development methods
Knowledge of ideation and opportunity identification methods
Ability to conduct market, competitor, and customer research to gather insight, assess market opportunities, and make the case for investment
Digital product strategy definition
Digital product lifecycle management
Ability to coordinate with digital product engineering and other functions for product development and delivery
Communication, relationship-building, and influencing skills
Deep curiosity about customers, technology, and industry trends
Visionary and forward-thinking, able to transfer a product vision into an outcome
Strategic thinking
Creative and innovative
Exhibits analytical, rational, and logical thinking for optimal problem-solving
Empathetic to clients, advisors, and users
Collaborative
Detail-oriented, well organized, efficient with time management
Preferred
Master's degree preferred
Previous experience in technical product development is desirable
Previous experience with wealth management and financial services platforms such as Envestnet, NetX360, Orion, Morningstar, and Moneyguide is preferred
Related Financial Services industry experience, including an understanding of industry digital trends and technology stacks
Related technology background is desirable, particularly in the area of digital experience platforms and web and mobile technologies
Agile and/or Scaled-Agile (SAFe) experience
The preferred candidate will have one or more certifications in the following areas: Product Management, Agile and Scaled-Agile (SAFe), Platform and Technology, Process Improvement, Financial Services
Company
First Command Financial Services, Inc.
First Command Financial Services, Inc. coaches our Nation’s military families in their pursuit of financial security.
501-1000 employees
H1B Sponsorship
First Command Financial Services, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (13)
2023 (10)
2022 (9)
2021 (9)
2020 (6)
Funding
Current Stage
Late StageLeadership Team
Mark Steffe
President and Chief Executive Officer
Recent News
2025-11-22
24-7 Press Release Newswire
2025-05-08
Company data provided by crunchbase