Amac | Apple Premium Reseller · 10 hours ago
Member Service Representative
Albuquerque, NM
Full-time
Onsite
New Grad, Entry Level
$15/hr - $17/hrAMAC, Inc. is a membership organization with over two million members and is rapidly expanding its Membership Services Call Center in Albuquerque, NM. The Member Service Representative will assist members with inquiries, provide exceptional customer service, and perform data entry tasks to update member information.
Consumer ElectronicsEmailMobileRetail
Responsibilities
Assist members with inquiries and provide exceptional customer service over the phone
Utilize strong communication skills to effectively communicate with members in English
Perform data entry tasks accurately and efficiently to update member information
Conduct outbound calls to follow up on member requests and provide necessary assistance
Analyze member needs and recommend appropriate solutions, applying sales and up-selling skills when applicable
Qualification
Required
Excellent communication skills in English
Customer service background
Proficient in data entry and computer skills
Ability to conduct outbound calling
Analysis skills for assessing customer needs
Must have reliable transportation, as this position is on-site
Preferred
Bilingual skills
Benefits
401(k)
Health insurance
Paid time off
Company
Amac | Apple Premium Reseller
Amac is dé Apple Premium Partner in Nederland.
Founded in 2005
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase