Performance Ortho · 19 hours ago
Patient Intake Coordinator
Bridgewater, NJ
Full-time
Onsite
Mid Level
3+ years expPerformance Ortho is a healthcare organization seeking a Patient Access Coordinator - Intake Specialist to support their Patient Access Team. This role is essential for managing the intake process, ensuring efficient scheduling, and delivering an exceptional experience for patients.
Health CareMedicalRehabilitationTherapeuticsWellness
Hiring Manager
Kayla Leon
Responsibilities
Patient Intake: Address new patient inquiries and incoming calls professionally, providing timely and thorough assistance
Scheduling: Accurately manage appointments for new and returning patients, ensuring schedules align with patient and provider availability
Medical Record Coordination: Secure diagnostic tests, referrals, and chart notes from external facilities and ensure they are available for provider review
Documentation: Maintain complete and accurate records of patient interactions, including updates to charts and treatment plans
Paperwork Management: Provide patients with necessary forms, ensuring submission before their scheduled appointments
HIPAA Compliance: Uphold confidentiality and compliance standards in all patient interactions and data handling
Support Team Operations: Assist in maintaining productivity by contributing to team coverage, addressing time-sensitive tasks, and performing other duties as assigned by management
Qualification
Required
3–5 years of experience in customer service, hospitality, or healthcare administration
Strong interpersonal and phone communication skills
Excellent problem-solving abilities and a commitment to providing exceptional patient care
Detail-oriented with the ability to manage multiple priorities in a fast-paced environment
Proficiency in administrative and office management tasks
Preferred
Experience in a medical or clinical office setting
Bachelor's degree in healthcare administration, business, or a related field
Familiarity with medical records management and scheduling software
Benefits
Competitive compensation and benefits package.
Opportunities for professional development and growth.
A supportive, team-driven environment that fosters innovation and excellence.
Company
Performance Ortho
Most people with spine and joint pain don't know where to turn. We understand how frustrating it can be to find the care you need.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Matthew Brigante
Chief Operating Officer
Jessica Mendoza
Executive Assistant To Chief Operations Officer
Company data provided by crunchbase