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Tanger · 6 days ago

General Manager- Foley

Foley, Alabama

Full-time

Onsite

Director/Executive

8+ years exp

Tanger is a premier owner and operator of outlet and open-air centers, focused on creating shopping destinations that inspire and bring communities together. The General Manager will drive center performance, manage operations, and develop strategic business plans to enhance property value and customer experience.

E-CommerceFashionLeisureLifestyle

Responsibilities

Drive EBITDA by increasing revenue streams while effectively managing expenses

Develop and implement comprehensive strategic business plans, budgets, and 5-year capital plans that maximize property EBITDA and enhance the real estate asset. Complete monthly financial forecasts managing real time revenue and expense positions

Responsible for driving center performance by executing strategies that maximize sales and traffic, ensuring alignment with portfolio goals

Maximize all applicable core profit centers including fixed CAM, short term leasing, utilities, waste handling, marketing partnerships, etc

Prioritize local Leasing canvassing, deal making and incubating deals with local retailers to increase occupancy and rent, both in-line and common area, while maintaining appropriate visual and use standards. Cultivate these local retailers to be successful and convert to permanent deals

Work with Regional and Corporate Operations to leverage the Tanger portfolio within all service contracts. Leverage and aggregate to capture better pricing/delivery/product

Operate a clean, well maintained, attractive, well-lit, and safe center providing customers a positive shopping experience. Supervise the Operations Director and work with the operations/maintenance/housekeeping teams for adherence to Tanger’s high standards of excellence, proper scheduling, and cost control

Ensure center maximizes utility efficiency efforts while keeping abreast of government rebate programs. Support enterprise sustainability efforts to reduce the center’s carbon footprint

Establish a proactive, customer-centric relationship with each store manager while communicating and visiting stores frequently

In conjunction with other management team members, conduct periodic managers' meetings to discuss all center activities (operations, marketing, and security) and topics such as customer experience, security, and other pertinent topics to better the center

Supervise the Marketing Director and the center level marketing department. Support marketing in the development and execution of a strategic marketing plan that promotes the center and retailers, creates sponsorship and media income opportunities, drives traffic to the center and positions the center as a community leader

Work with security provider to develop and execute a center specific security plan that addresses and anticipates the needs of the center in order to maintain a safe and secure shopping environment

Recruit, hire, train and supervise the center’s team members to assist in the management and operation of the shopping center. Ensure employees have consistent training and resources to successfully perform at high levels, while following all Tanger policies and procedures. GM is responsible for partnering with People and Culture in the administration of center personnel matters

Develop positive working relationships with community and civic leaders that benefit center and increase awareness of the center’s and Tanger’s role as a good corporate citizen

Ensure field support for all Tanger Corporate Departments, as required including Leasing, Construction, Accounting, People and Culture, etc., with the goal of moving business forward and eliminating obstacles to progress

Qualification

BudgetingStrategic planningTenant relationsRetail performance metricsCommercial real estateCustomer-centric approachAnalytical skillsTeam leadershipProblem solvingCommunication skills

Required

Undergraduate degree from accredited university and at least 8 years of experience in management, marketing, or hospitality industry or any combination of equivalent education and experience