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New York Life Insurance Company · 7 hours ago

2026 New York Life Direct Summer Internship Program - Insurance Operations

Tampa,Florida,United States

Internship

Hybrid

Intern

$21/hr - $21/hr

Start in 2026 Summer

New York Life Insurance Company is a leader in direct-to-consumer life insurance. They are offering a 10-week summer internship program in Insurance Operations that provides hands-on exposure to project management, business analysis, and strategy initiatives aimed at enhancing customer experience and operational performance.

FinanceFinancial ServicesInsurance

No H1B

Responsibilities

Assist with project planning, tracking, and execution of ongoing operational initiatives

Conduct research and analyze workflows, process data, and performance metrics to identify improvement opportunities

Support strategic initiatives aligned with organizational goals, including digital transformation and customer service optimization

Contribute to strategy and planning efforts across Insurance Operations

Develop presentations, summaries, and stakeholder updates using PowerPoint and Generative AI tools (e.g., ChatGPT, Copilot)

Leverage emerging technologies, including Generative AI, to enhance efficiency in data analysis, process documentation, and strategic deliverables

Utilize analytical and reporting tools such as Excel (pivot tables, charts, data modeling) and visualization platforms (e.g., MicroStrategy, Tableau)

Participate in professional development workshops, networking events, and fireside chats with senior leaders

Collaborate with fellow interns and team members on case studies, special projects, and a final presentation

Qualification

Business analysisData analysisProject managementPowerPointExcelCuriosityContinuous improvementCommunication skillsTeam collaboration

Required

Rising Junior or Senior pursuing an undergraduate degree in Business, Operations, Analytics, Management, or a related field at an accredited 4-year college or university

Demonstrated leadership or meaningful involvement in campus or community activities

Strong analytical and problem-solving skills

Excellent written, verbal, and presentation communication skills

Ability to translate data and insights into clear, actionable recommendations

Comfort working with data, metrics, and reporting tools

Ability to collaborate effectively in a team-oriented environment

Curiosity, initiative, and a continuous improvement mindset

Interest in operations, strategy, project management, and customer experience

Authorized to work in the U.S