Lyons & Lyons Co. L.P.A. ยท 4 days ago
Front Desk Receptionist
Lyons & Lyons Co. L.P.A. is seeking a Front Desk Receptionist to manage the front desk operations. The role involves greeting visitors, answering phone calls, managing mail, and providing clerical and secretarial support to ensure smooth office operations.
Law Practice
Responsibilities
Greet visitors appropriately
Determine visitor needs in a professional manner
Have new appts. fill out intake sheet
Offer refreshments to visitors where appropriate
Direct visitors to correct person
Ensure back up when absent from reception desk
Answer and address incoming phone calls in a timely and polite manner
Clearly determine the purpose of the call
Deal with queries and provide correct information
Forward calls to appropriate person
Take and deliver messages accurately and completely
Sort and distribute incoming mail
Outgoing mail to mailbox
Take payments with correct information
Take consultation fees
Photocopy and collate documents (close files)
Fax documents
File documents accurately
Maintain equipment and report any malfunctions
Book meeting room
Inform participants
Keep meeting room supplied with necessary supplies
Prepare correspondence and documents
Update databases
Organize mailings
Add consults to clio
Set up folders for Lawyers
Keep reception area clean and neat
Maintain and organize reading material
Clean and sanitize conference rooms between meetings
Check if coffee has been made, if not make a pot
Qualification
Required
greet visitors appropriately
determine visitor needs in a professional manner
have new appts. fill out intake sheet
offer refreshments to visitors where appropriate
direct visitors to correct person
ensure back up when absent from reception desk
answer and address incoming phone calls in a timely and polite manner
clearly determine the purpose of the call
deal with queries and provide correct information
forward calls to appropriate person
take and deliver messages accurately and completely
sort and distribute incoming mail
outgoing mail to mailbox
take payments with correct information
take consultation fees
photocopy and collate documents (close files)
fax documents
file documents accurately
maintain equipment and report any malfunctions
book meeting room
inform participants
keep meeting room supplied with necessary supplies
prepare correspondence and documents
update databases
organize mailings
add consults to clio
set up folders for Lawyers
keep reception area clean and neat
maintain and organize reading material
clean and sanitize conference rooms between meetings
check if coffee has been made, if not make a pot