Acro Service Corp · 1 day ago
Technical Trainer
Acro Service Corp is seeking a Product Specialist 2 - Trainer to assess training needs and design effective training programs. The role involves delivering training sessions, evaluating their effectiveness, and providing ongoing support to employees to foster professional development.
Responsibilities
Assessing training needs by consulting with managers, conducting job analyses, and evaluating employee performance to identify skill gaps
Designing and developing training programs and materials, such as manuals, presentations, handouts, and online resources, that align with organizational objectives and public sector standards
Delivering engaging training sessions using a variety of methods, including workshops, seminars, webinars, and one-on-one coaching, to accommodate different learning styles
Evaluating the effectiveness of training by collecting feedback, analyzing performance data, and making improvements to programs as needed
Maintaining training records and tracking employee progress to ensure compliance with regulatory and organizational requirements
Collaborating with subject matter experts to ensure content accuracy and relevance, especially regarding changes in laws, regulations, or internal policies
Providing ongoing support and mentorship to employees, fostering continuous professional development and organizational growth
Alignment of training programs with organizational strategies, such as new policy implementation, digital transformation, or process improvement
Providing expertise on change management and capacity by integrating change management concepts and principles into training curricula
Qualification
Required
Bachelor's degree in organizational behavior, education, communications, business or public administration or related field; and two years of professional experience
Strong public speaking, presentation, and communication skills
Ability to analyze training needs and adapt content for diverse audiences
Knowledge of adult learning principles and instructional design
Organizational and time management skills to coordinate multiple training initiatives
Proficiency with technology and online training platforms
Preferred
Experience in government or public sector environments
Experience in tax administration
Company
Acro Service Corp
With singular global reach and agility, Acro Service Corporation offers you a unique integrated approach to staffing and consulting solutions.