Blackbird Health · 23 hours ago
Billing Specialist - Remote
United States
Full-time
Remote
Entry, Mid Level
$25/hr - $28/hr
2+ years expBlackbird Health is a clinician-founded organization dedicated to providing mental health services for children and young adults. They are seeking a Billing Specialist to manage insurance accounts receivable and assist patients with billing inquiries, ensuring timely and accurate processing of claims and payments.
Health CareInformation TechnologyMedicalWellness
Responsibilities
Work to resolve insurance claim denials and ensure proper payment from insurance payer based on contracted rates
Investigate denials via insurance provider portals (if applicable) to either resubmit or appeal a claim if denied
Work with insurance companies, payers and other third-parties to ensure timely submission and correct payment on claims as needed, ensuring patient responsibility is correctly reflected on patient invoices
Contact patients or families through multiple channels (email, phone, patient engagement platform) to update insurance information, credit card information, set up payment plans, respond to inquiries, etc
Process credit card payments and post to patient ledger in EMR/PM system
Review and process insurance and patient refunds
Work with clinicians at Blackbird to resolve billing issues as it relates to insurance or patient payments
Other duties as assigned
Qualification
Required
Ability to maintain confidentiality according to HIPAA regulations
Knowledge of medical billing and insurance terminology
Outstanding communication skills and ability to collaborate effectively with patients, provider partners and colleagues
Strong focus on customer service
Open to professional and clinical feedback and interested in working in a supporting and collegial environment
Flexibility to adjust to a dynamic work environment
Must value operating in a collaborative and cooperative environment
Ability to show initiative, good judgment, and resourcefulness
2-4 years' health care billing experience working with insurance companies and EHR/PM Systems such as Athena, EPIC, ECW, etc
1-3 years' experience in customer service setting
Preferred
Worked in a behavior health setting previously (not required)
Benefits
Medical, Dental & Vision coverage (available on day 1 of employment)
401k (with a company match)
Employer-paid life insurance coverage
Generous paid time off
Opportunities for career growth
Company
Blackbird Health
Blackbird Health is a mental health clinic that supports children and young adults facing social, developmental, and academic difficulties.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$17MKey Investors
Define Ventures
2024-02-21Series A· $17M
Leadership Team
Tom Peterson
Chief Executive Officer
Matthew Keener
Co-Founder
Recent News
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2026-01-05
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