BBB National Programs · 10 hours ago
Privacy Coordinator
McLean, VA
Full-time
Onsite
Entry, Mid Level
2+ years expBBB National Programs is a non-profit organization dedicated to fostering a more accountable and trustworthy marketplace. The Privacy Coordinator will provide administrative, customer service, and billing support for the BBB EU-US Data Privacy Framework Program, assisting in the management of privacy initiatives and ensuring compliance with privacy standards.
EventsNon Profit
Responsibilities
Primary responsibility for screening new applications to the BBB EU-US DPF program, conducting initial reviews of posted privacy policies and other materials to check for eligibility
Maintains accurate records of applicants and participating businesses by updating company data in appropriate spreadsheets and databases
Serves as primary point of contact for new and renewing applicants, providing resources and general guidance, maintaining an open line of communication and responding professionally to inquiries, directing questions to management as needed
Provides guidance to participating businesses on the renewal process for both the Department of Commerce and DPF program as well as insights on other procedures such as company restructuring Monitors pending applicants, alerting management to red flags that may cause their application to be rejected
Coordinates execution and transmission of administrative documents (e.g., contracts, invoices) to new participants
Conducts reviews of all new applicant privacy policies, assisting applicants in meeting all DPF and BBB National Programs’ requirements, reporting to the Deputy Director for final review
Conducts reviews of participating business compliance with DPF and Program administrative requirements during the annual account renewal process and follows up on deficiencies with participants as needed
As needed, assists Deputy Director with supporting participants as they pursue approval or re-certification from the Department of Commerce
Reports regularly to team on observed trends in the application process
Provide thought leadership on trends, observations, and developments to support a forward-looking outlook for the program
Provide support to the Deputy Director and Vice President with identifying participants for the DPF verification program
Qualification
Required
Bachelor's degree (B. A.) degree from four-year College or university
2+ years of Privacy experience
Attention to detail, organizational, and analytical skills
Excellent written and verbal communication skills
Proficiency in MS Office, including PowerPoint, Outlook, and Excel, and ability to work with Customer Relationship databases
Self-starter with ability to multi-task on several projects
Ability to create charts, graphs and tables to convey complicated information and sophisticated PowerPoint presentations about the program is highly desirable
Preferred
IAPP or other applicable certification (e.g. CIPP)
Knowledge of international data privacy compliance, including DPF, CBPR, GDPR, or other frameworks, strongly preferred
Public speaking skills, e.g. participation at industry conferences, webinar presentations, etc
Benefits
Health & Welfare Benefits
Financial Well-Being
Time Off
Wellness
Environment
Company
BBB National Programs
BBB National Programs is where companies, industry experts, and trade associations work together.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Laura Brett
Vice President, National Advertising
Recent News
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2025-11-07
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