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NetSuite · 1 day ago

Bilingual Sr Principal Consultant - Products ERP - NetSuite (Seeking French and/or Mandarin)

United States

Full-time

Remote

Senior Level, Lead/Staff

$87K/yr - $178K/yr

5+ years exp

Oracle NetSuite is a leader in cloud solutions, transforming business operations globally. The Bilingual Senior Principal Consultant will serve as a Lead Functional Consultant, utilizing extensive NetSuite ERP implementation expertise to analyze business needs, resolve customer issues, and ensure exceptional client satisfaction.

Cloud ComputingComputerCRMiOSSaaSSoftware

Responsibilities

Serve as a Lead Functional Consultant with extensive NetSuite ERP implementation and optimization expertise

Analyze business needs to ensure the Oracle NetSuite solution meets customer objectives by combining leading practices, product knowledge, and business acumen

Resolve complex customer issues by recommending and delivering effective solutions

Collaborate closely with the customer success team to quickly assess client needs, develop innovative plans, and implement solutions that meet or exceed expectations

Delivering exceptional client satisfaction and loyalty is a top priority. In this role, you will often work under pressure, manage multiple customers simultaneously, and consistently strive to meet customer expectations

Conduct functional requirements‑gathering sessions and solution workshops

Communicate clearly and confidently, with strong presentation skills

Provide customers with as needed consulting and general assistance and be a ‘go-to’ resource for specific functional areas

Support the sales cycle through scoping of Professional Services engagements, executive-level meetings, and solution reviews

Train and mentor more junior consulting staff

Qualification

NetSuite ERP implementationManufacturing ERP solutionsFluency in MandarinFluency in FrenchNetSuite platform experienceConsulting experienceInventory ManagementProject leadershipSales ManagementNetSuite certificationsEnglish proficiencyCommunication skillsTeam leadership

Required

Serve as a Lead Functional Consultant with extensive NetSuite ERP implementation and optimization expertise

Analyze business needs to ensure the Oracle NetSuite solution meets customer objectives by combining leading practices, product knowledge, and business acumen

Resolve complex customer issues by recommending and delivering effective solutions

Collaborate closely with the customer success team to quickly assess client needs, develop innovative plans, and implement solutions that meet or exceed expectations

Conduct functional requirements‑gathering sessions and solution workshops

Communicate clearly and confidently, with strong presentation skills

Provide customers with as needed consulting and general assistance and be a ‘go-to' resource for specific functional areas

Support the sales cycle through scoping of Professional Services engagements, executive-level meetings, and solution reviews

Train and mentor more junior consulting staff

Preferred

5 or more years of cumulative relevant experience to include significant ERP solution functional solution implementation and/or administration

Expertise in Manufacturing industry vertical focused ERP solutions. Specifically, we seek individuals that can speak to the Design to Build process, including assemblies, work orders, material management, inventory and scheduling

Fluency in conducting business in Mandarin and/or French. NetSuite has clients in both languages and we seek extra support for those accounts

NetSuite platform solution experience strongly preferred, HOWEVER competing platforms will be considered

Consulting experience strongly preferred

Excellent understanding of common industry-standard business practices as related to Inventory Management (Item Strategy, Purchasing and Fulfillment), Demand Planning/Materials Resource Planning, support (Cases Management and Territory Management), Accounting (Accounts Receivable, Accounts Payable, General Ledger, Invoicing), as well as Sales Management

Strong project and team leadership skills

Outstanding written and verbal communication skills

NetSuite product certifications a plus

Demonstrated experience working with Sales, Account Management, and Executive stakeholders

English language read/write/speak proficiency

Benefits

Medical, dental, and vision insurance, including expert medical opinion

Short term disability and long term disability

Life insurance and AD&D

Supplemental life insurance (Employee/Spouse/Child)

Health care and dependent care Flexible Spending Accounts

Pre-tax commuter and parking benefits

401(k) Savings and Investment Plan with company match

Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

11 paid holidays

Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

Paid parental leave

Adoption assistance

Employee Stock Purchase Plan

Financial planning and group legal

Voluntary benefits including auto, homeowner and pet insurance