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NSF · 15 hours ago

Project Manager Labs Ann Arbor - Sample Management

Ann Arbor, MI

Full-time

Onsite

Mid Level

NSF is looking for a Project Manager in their Sample Management department who will act as a liaison between the client and the labs. The role involves ensuring timely completion of laboratory testing projects and providing outstanding service as the client’s single point of contact.

Food and BeveragePublic SafetyTraining

H1B Sponsor Likely

Responsibilities

Ensure laboratory testing projects are completed on-time

Quickly and accurately resolve open issues by working with colleagues, clients, and other stakeholders as needed

Provide outstanding service as the client’s single point of contact

Manage the client interface for both internal and external clients providing timely, professional updates and prompt responses

Provide client feedback to laboratory management

Determine and communicate testing priorities to the lab

Suggest and support process improvements

Support launch of new service offerings or other initiatives

Identify and pursue cross-sell and upsell opportunities

Utilize and update internal laboratory and customer relationship management systems

Comply with all NSF regulations and requirements

Qualification

Laboratory Testing KnowledgeProject ManagementCustomer Relationship ManagementProcess MappingClear CommunicationDetail-oriented

Required

Education: appropriate 4-year degree

Experience and ability to work with diverse clients including personnel in technical, commercial, administrative, and managerial roles

Ability to interact professionally with internal and external customers

Experience developing or tracking customer satisfaction elements

Knowledge of laboratory testing and technical knowledge of common microbiology, chemistry, or physical engineering tests

Experience with process mapping and/or developing new workflows with internal teams

Clear written communication and presentation skills

Detail-oriented precision is required

Preferred

Project Management experience is preferred

Company

NSF

Glassdoor2.7

Founded in 1944, NSF is committed to protecting and improving human health and the environment on a global scale.

Founded in 1944

Ann Arbor, Michigan, USA

1001-5000 employees

http://www.nsf.org

H1B Sponsorship

NSF has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (7)

2024 (5)

2023 (6)

2022 (7)

2021 (6)

2020 (8)