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ABA Centers of America · 10 hours ago

Manager of Leadership Onboarding and Development

Fort Lauderdale, FL

Full-time

Onsite

Mid, Senior Level

$90K/yr - $110K/yr

3+ years exp

ABA Centers of America is the nation's fastest-growing provider of autism care, delivering high-quality Applied Behavior Analysis (ABA) therapy. The Manager of Leadership Onboarding and Development is responsible for executing and improving onboarding and development programs to enhance the performance of operational leaders, ensuring a consistent and high-quality onboarding experience.

Health CareHome Health CareHospital

Responsibilities

Execute leadership onboarding cohorts end-to-end, including cohort setup, calendars, communications, materials, attendance tracking, and completion of monitoring

Facilitate and/or co-facilitate onboarding sessions, workshops, and working meetings to accelerate leader readiness

Coordinate pre-work, assignments, knowledge checks, and post-session follow-ups to ensure accountability and retention

Maintain a consistent learner experience across markets by standardizing agendas, expectations, and participant guidance

Coordinate the Onboarding Practicum (approximately Day 60), ensuring leaders are prepared to present a structured practicum tied to operational KPIs and Growth/Sales performance expectations

Provide practicum guidance, timelines, templates, and readiness checkpoints; track progress and ensure all completion and presentation requirements are met

Maintain and continuously improve onboarding curriculum, leader guides, playbooks, templates, and toolkits, ensuring clarity, usability, and version control

Translate operating priorities, process changes, and stakeholder input into updated learning content and practical job aids

Develop implementation guides and quick-reference tools that clearly outline "how to execute" for leaders in the field

Ensure onboarding content aligns with role expectations, leader lifecycle needs, and core operating mechanisms

Partner with Operations, Clinical, HR, Finance, Growth/Business Development, and other subject matter experts to keep training accurate, current, and aligned

Lead recurring stakeholder touchpoints to coordinate facilitation support, align expectations, and remove blockers

Proactively identify dependencies and constraints (capacity, timing, SME availability) and propose solutions to maintain delivery cadence

Coordinate field-based learning experiences and/or host-clinic placements, including scheduling, expectations, and communication cadences

Support host-site readiness through clear playbooks, checklists, and standardized agendas to minimize site burden

Monitor experience quality and address issues quickly to ensure consistent outcomes for participants and host clinics

Track program performance across completion, satisfaction, engagement, and readiness/adoption indicators

Maintain action logs, follow-up routines, and reporting for key stakeholders and operating forums

Implement continuous improvements to sequencing, reinforcement, and sustainment routines to strengthen readiness and accelerate execution

Qualification

Program managementLeadership developmentHealthcare operationsOrganizational DevelopmentFacilitation skillsCommunication skillsBachelor's degreeMaster's degreeCross-functional collaboration