PERSOL APAC · 14 hours ago
Technical Service Representative
Melbourne, WA
Full-time
Onsite
New Grad, Entry LevelPERSOL APAC is Asia-Pacific’s leading Staffing and HR solutions partner, and they are seeking a Technical Service Representative. The successful candidate will be responsible for delivering technical support and services, resolving customer issues, and ensuring a high level of customer satisfaction.
Human ResourcesProfessional ServicesStaffing Agency
Responsibilities
Delivering technical support and services
Resolving customer issues
Ensuring a high level of customer satisfaction
Diagnosing and troubleshooting technical problems
Providing timely solutions
Offering exceptional service to clients
Close communication with other team members and departments to meet customer needs
Qualification
Required
Experience in Technical Services, Technical Support, and Troubleshooting
Strong Customer Service and Customer Satisfaction skills
Excellent problem-solving and critical-thinking abilities
Effective communication and interpersonal skills
Familiarity with relevant technical tools and software
Ability to work independently in an on-site environment
Preferred
Prior experience in a similar role is a plus
Relevant certifications or a degree in a technical field is advantageous
Company
PERSOL APAC
PERSOL is Asia-Pacific’s leading Staffing and HR solutions partner, operating across 13 markets with deep local insight and regional scale.
Founded in 2014
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Francis Koh
CEO
Vishal Dembla
Director and Executive Team Member
Recent News
The Straits Times
2024-12-17
Company data provided by crunchbase