Don Ayres Automotive Group ยท 15 hours ago
Acquisition Specialist
Fort Wayne, IN, 46808, US
Full-time
Onsite
New Grad, Entry LevelDon Ayres Automotive Group is seeking an Acquisitions Specialist to play a key role in sourcing and purchasing pre-owned vehicles for the dealership. The role involves evaluating and securing inventory while coordinating with various departments to ensure efficient handling of tasks related to vehicle procurement.
Retail
Responsibilities
Provide comprehensive vehicle appraisals for customers while in for service, as well as new car trade appraisals
Proactively reach out to customers to offer appraisals and purchase opportunities for their vehicles
Keep service and sales customers up to date on their upgrade options
Answer customer questions and establish follow-up with sales appointments
Assist customers interested in replacing or selling their vehicles
Provide customers with initial product information & direct them to the appropriate dealership resources
Present initial financing options based on customer needs
Respond quickly to internet and phone inquiries using email, phone and live chat
Participate in team & process development sessions keeping positive relationships with sales team and dealership management
Utilize CRM (Client Relationship Management) tracking system daily
Qualification
Required
High school diploma or equivalent
Previous customer service experience
Proficiency with technology and computer systems
Excellent customer service and communication skills
Ability to multi-task and handle a fast-paced environment
Positive, professional, and proactive demeanor
Valid driver's license with a clean driving record
Must be able to pass pre-employment drug screen and background check
Preferred
This position is ideal for those interested and have experience in sales, marketing, or customer service
Proficiency with CRM software
Ability to drive manual transmission preferred, but not required
Detail oriented and proficient at analyzing data
General automotive knowledge
Benefits
Health and dental insurance
Supplemental vision, dental, and life insurance
Paid time off and holidays
Closed on major holidays
Short-term disability insurance
Life insurance coverage at no cost, fully paid by the employer
Employee Assistance Program
Fitness Club Discount
401(k) retirement plan with company match
Employee discounts on parts and services
Ongoing training and career advancement opportunities
Company
Don Ayres Automotive Group
Don Ayres founded Don Ayres Honda in 1970. Today, Sara Ayres operates Don Ayres Honda on an 16 acre campus.
Founded in 1970
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase