Concord Hospitality Enterprises · 6 days ago
Sales/Event Manager
Pittsburgh, PA
Full-time
Onsite
Mid Level
$44K/yr - $44K/yrConcord Hospitality Enterprises is seeking a Sales/Event Manager to deliver exceptional customer service and manage event details effectively. The role involves fostering business relationships, ensuring client satisfaction, and representing the hotel at industry events while meeting sales goals.
HospitalityTourism
Responsibilities
Provide the highest levels of customer service to internal partners and external clients at all times
Deliver a successful experience for the planner and attendees with the goal of garnering both repeat and referral business
Respond in a quick, timely, and professional manner to all internal partners and external customers, and deliver clear and concise communiqué that is representative of Concord Hospitality via all avenues of communication
Effectively and efficiently monitor and manage all aspects of the pre-event, event, and post-event details: Track, detail, and communicate the particulars of each assigned event and group -- including but not limited to -- room blocks, meeting space, special concessions, group history and other reports, cut-off and other key dates, contract clauses, group resumes, event orders and BEO’s, billing details, and other integral aspects of groups and events
Gain knowledge of hotel’s food and beverage products, pricing and presentation, and learn about the hotel’s function space, audio visual, and any other details related to event success
Demonstrate excellent time management, self-motivation, and organizationally savvy with a keen focus on details
Foster Business with proactive and reactive sales efforts
Provide excellent customer service to our clients with speed and efficiency in returning calls and bookings
Exude proactive planning, organizational skills and keen sense of pricing for overall efficiency of department
Provide excellent follow through on details to account and to hotel departments
Be the face of the hotel as all industry events with property representation of professionalism and character
Meet and exceed all monthly revenue and sales calls goals
Documentation of all sales activities in Delphi or similar sales system for tracking and history
Be a team player at all times to assist as needed in the operation of a successful hotel
Qualification
Required
Provide the highest levels of customer service to internal partners and external clients at all times
Deliver a successful experience for the planner and attendees with the goal of garnering both repeat and referral business
Respond in a quick, timely, and professional manner to all internal partners and external customers
Deliver clear and concise communiqué that is representative of Concord Hospitality via all avenues of communication
Effectively and efficiently monitor and manage all aspects of the pre-event, event, and post-event details
Track, detail, and communicate the particulars of each assigned event and group
Gain knowledge of hotel's food and beverage products, pricing and presentation
Learn about the hotel's function space, audio visual, and any other details related to event success
Demonstrate excellent time management, self-motivation, and organizationally savvy with a keen focus on details
Foster Business with proactive and reactive sales efforts
Provide excellent customer service to our clients with speed and efficiency in returning calls and bookings
Exude proactive planning, organizational skills and keen sense of pricing for overall efficiency of department
Provide excellent follow through on details to account and to hotel departments
Be the face of the hotel as all industry events with property representation of professionalism and character
Meet and exceed all monthly revenue and sales calls goals
Documentation of all sales activities in Delphi or similar sales system for tracking and history
Be a team player at all times to assist as needed in the operation of a successful hotel
Benefits
Medical/dental/vision plans
Life insurance
ST/LT disability options
401K options
Tuition assistance
Discounted room rates at Concord managed hotels
Training & development
Career advancement opportunities
Company
Concord Hospitality Enterprises
Concord Hospitality Enterprises specializes in the fields of hotel development, third party acquisitions, and hotel revenue management.
Founded in 1985
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$16.73MKey Investors
CIM Group
2026-01-12Debt Financing
2025-10-28Undisclosed· $9.11M
2018-10-01Acquired
Leadership Team
Brian Cornell
Chief Information Officer
Recent News
2025-10-01
2025-09-17
Company data provided by crunchbase