Salesforce · 5 days ago
Senior Director, Employee Success Business Partner
Chicago, IL
Full-time
Hybrid
Director/Executive
$182K/yr - $305K/yr
8+ years expSalesforce is the #1 AI CRM, where humans with agents drive customer success together. As a Senior Director, Employee Success Business Partner, you will lead the people strategy and serve as a trusted advisor to senior executives, focusing on organizational design, leadership coaching, and navigating complex global digital policies.
Agentic AIArtificial Intelligence (AI)Cloud ComputingCRMSaaSSales EnablementSoftware
Responsibilities
Strategic Consulting: Serve as a trusted advisor to senior level leaders, translating high-level business strategy into actionable people plans and HR priorities, aligned with the lead ESBP's direction
Workforce Plan Execution: Manage the execution of the strategic workforce plan, which includes analyzing headcount needs, monitoring talent allocation, and facilitating location strategy decisions within the assigned business unit
Org Health Management: Utilize Org Health metrics and analytics to diagnose skill gaps, team health issues, and organizational structure challenges, providing data-driven recommendations to the lead HRBP and business leaders
Change Management Support: Support and facilitate major change management initiatives (e.g., restructurings, digital transformations) by implementing communications, engagement strategies, and risk mitigation plans defined by the core team
Talent Program Management: Manage and drive the successful execution of core talent lifecycle processes—including performance reviews, compensation planning, promotions, and succession planning—within the business unit
Leadership Coaching: Provide coaching and consultation to managers on employee relations, team development, retention strategies, and effective utilization of HR programs and tools
Talent Identification: Partner with Talent Acquisition and Learning & Development teams to identify critical talent needs and ensure integrated delivery of talent programs
HR Solutions Orchestration: Act as the primary interface to coordinate and orchestrate the delivery of specialized HR services (e.g., Total Rewards, Employee Success) to the business, ensuring a seamless experience
Stakeholder Influence: Influence and manage stakeholder expectations by communicating HR strategy and program objectives effectively
Values Integration: Ensure all people practices and leader actions reinforce the company's core values and focus areas
Qualification
Required
8+ years of experience as an HR/ES Business Partner or in a similar strategic talent advisory role, with a proven track record of supporting executive-level clients
A deep curiosity for how business operates, including growth trajectories, product lifecycles, and the impact of AI on the modern workforce
Demonstrated experience leading organizations through large-scale transformations, utilizing formal change management models
Ability to analyze complex datasets and 'connect the dots' between people metrics and business outcomes
A natural ability to build high-trust, collaborative relationships across diverse teams and formal/informal networks
Experience will be evaluated based on alignment to the Values & Behaviors for the role (e.g., professional experience, military service, or volunteer leadership)
Preferred
Experience navigating international data privacy frameworks and sovereign cloud policies and their impact on talent mobility
Specialized knowledge in executive coaching, high-potential assessment tools, and building diverse leadership pipelines
Experience working in high-growth SaaS or AI-driven environments where agility and 'fearless invention' are required
Benefits
Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program
Company
Salesforce
Salesforce is a cloud-based software company that provides customer relationship management software and applications.
10001+ employees
H1B Sponsorship
Salesforce has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1883)
2024 (2296)
2023 (1850)
2022 (2849)
2021 (2124)
2020 (1960)
Funding
Current Stage
Public CompanyTotal Funding
$65.38MKey Investors
Starboard ValueEmergence CapitalHalsey Minor
2022-10-18Post Ipo Equity
2004-06-23IPO
2003-01-01Series Unknown· $1M
Leadership Team
Arundhati Bhattacharya
Chairman & Ceo Salesforce India
Marc Benioff
Chair & CEO
Recent News
The Motley Fool
2026-01-17
Company data provided by crunchbase