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Hearst Newspapers · 21 hours ago

Content Services Associate

300 West 57th Street, New York, NY, 10019, US

Full-time

Hybrid

Mid Level

$58K/yr - $70K/yr

3+ years exp

Hearst Newspapers is a global media company that publishes a diverse portfolio of iconic brands. As a Content Services Associate, you will ensure the accuracy and accessibility of content in the digital asset management system, contributing to operational excellence across various markets.

AdvertisingJournalismMarketingNewsSocial Media

Responsibilities

Evaluate incoming digital assets from multiple pipelines for accuracy, consistency, and completeness

Monitor production schedules and go-live timelines to ensure on-time delivery

Tag and organize digital assets to enhance searchability and support automation efforts

Troubleshoot technical issues, document bugs, and contribute suggestions for feature improvements

Onboard and support users across departments—resolving access issues and offering training that drives adoption

Partner with content creators to ensure metadata accuracy and compliance with standards during DAM uploads

Collaborate with cross-functional teams to identify and resolve workflow inefficiencies across connected systems

Qualification

Digital Asset ManagementMetadata StandardsOrange LogicContent OperationsCustomer ServiceTeam CommunicationTechnical TranslationWorkflow OptimizationTime ManagementAdaptability

Required

3+ years of experience in content operations, digital asset management, or a related field within media

Proficiency with Digital Asset Management systems

Understanding of metadata standards, file formats, and DAM best practices

Strong customer service mindset—responsive, solutions-oriented, and focused on DAM adoption

Organized, detail-oriented, and skilled in time management

Team-oriented communicator who thrives in collaborative environments

Ability to translate technical concepts into clear, accessible guidance for users

Quick learner with the ability to adapt to evolving tools and workflows

Passion for optimizing creative workflows and supporting content teams

Hybrid work schedule: 4 days per week in-office at our NYC headquarters

Preferred

Familiarity with Orange Logic

Benefits

Work with the Best: Collaborate with top-tier professionals across media, advertising, tech, fashion, lifestyle, and publishing, shaping the future of these dynamic industries.

Grow Your Skills: Unlock your potential with access to innovative training programs, immersive workshops, and exclusive industry events.

Work-Life Harmony: Enjoy the flexibility of hybrid work, empowering you to balance professional success with personal priorities.

Foster Connection & Belonging: Join our Employee Resource Groups and help create a welcoming workplace where everyone feels valued and empowered.

Wellness First: Prioritize your well-being with a comprehensive benefits package that includes medical, dental, and vision insurance from Day 1.

Plan for Your Financial Future: Enjoy competitive financial perks, including a 401(k) plan with a generous company match.